Arlene Davenport
Gainesville,FL
Summary
Experienced transit operator offering exceptional skills in route planning gained during 3 years in transportation. Demonstrated record of safe and efficient vehicle operations combined with top-notch client satisfaction scores.
Overview
11
11
years of professional experience
Work History
Transit Bus Operator
City Of Gainesville
34 SE 13 Road
08.2021 - Current
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Reduced accidents and maintained safety by adhering to strict driving regulations and guidelines.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
- Improved on-time performance by effectively navigating traffic conditions and adjusting routes as necessary.
Fresh Food Associate
Walmart
1800 NE 12th Ave
10.2016 - 08.2021
- Enhanced customer satisfaction by providing fresh and high-quality products daily.
- Maintained proper food safety standards to minimize risk of contamination and ensure consumer safety.
- Rotated perishable foods effectively, reducing waste and ensuring product freshness.
- Assisted customers with their inquiries, offering personalized recommendations for optimal service experience.
Server
IHOP
2510 Flat Shoals Rd, Atlanta Ga
07.2014 - 12.2015
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Collections Agent
Credit Solution LLC & Diversified Management
Atlanta, GA
01.2013 - 07.2014
- Enhanced client relationships by consistently maintaining clear communication and promptly addressing concerns.
- Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
- Streamlined the collections process for increased efficiency with detailed record-keeping and timely followups.
- Maximized revenue recovery through diligent research, verification of debtor information, and persistent contact efforts.
Education
High School Diploma -
Miami Carol City Senior High School
Miami Gardens, FL06.1979
Skills
- Safe Driving
- Mechanical Knowledge
- Passenger Assistance
- Route Planning
Timeline
Transit Bus Operator
City Of Gainesville
08.2021 - Current
Fresh Food Associate
Walmart
10.2016 - 08.2021
Server
IHOP
07.2014 - 12.2015
Collections Agent
Credit Solution LLC & Diversified Management
01.2013 - 07.2014
High School Diploma -
Miami Carol City Senior High School