Arlene Garcia-Smith
El Paso,TX
Summary
Seeking to find employment with a great company where I can work in a team or independently when needed. I am Bilingual in Spanish and English and have four years of customer service experience. While using my communication skills in a professional matter I would like to grow with a company. I am sufficient in excel, Microsoft word, Google docs, office 360, and I have knowledge in editing and creating spreadsheets, I am familiar with most computer software, and I can independently navigate a computer and follow instructions as needed. I can type about 35 wpm. I am very comfortable with keeping up with incoming emails and meeting deadlines in a timely manner. I am always happy to help and learn. I love to apply what I have learned to my daily duties in the workplace.
Overview
7
7
years of professional experience
Work History
Author
Self Published Children’s books about Autism
San Elizario, Texas
07.2021 - Current
- Wrote and illustrated compelling children book that resonated with target audiences.
- Self marketed books via social media and in person directly to sellers like families with young children, schools, and the Autism community.
- Interacted with other book authors to share book and receive feedback and make necessary changes to content.
Compliance Specialist
Low-cost interlock
01.2020 - 09.2021
- Receive emails regarding noncompliance clients (not following specific states rules and regulations when it came to having the interlock device installed
- Managing when client transferred interlock device to another vehicle or removed interlock
- And reported all information to state’s DMV in a timely manner as we did have a deadline to meet of no later than 30 days
- Created and send via email zip files, pdf files via and word documents
- Download Print, scan and upload forms to the company’s system and client’s file
- Email, Print, sign copies of reports and important documents regarding the client’s case and send them to the corporate office every Friday
- Send Reports to the CA DMV via fax and email
- Using an excel spreadsheet I would take inventory of supplies and forms every other week
Shipping/compliance specialist
Low-cost interlock
11.2018 - 09.2021
- Using an Excel spreadsheet I would keep track of inventory, and initial and date when the unit has been packed and shipped
- Create UPS LABELS and USPS LABELS to ship out interlock/breathalyzer devices to service centers (mechanic shops who work directly with company to install, remove, and update interlocks in client’s vehicles.) Send inbound & outbound emails regarding shipments and inventory information
- Worked closely with the tech team to calibrate(update), assemble interlocks, and prep and insert corresponding paperwork needed for specific state the device will be delivered to and pack the interlock prior to being shipped to service centers for installation
- Followed up with service centers via phone and email regarding interlock installation, removal and transfers
- Print, sign, and file proper paperwork for interlock device
- Send out the companies mail in timely manner
- I would also sign for packages that arrived to the company and sort and distribute mail withing the office
- Worked closely with sales team communicating what kind of interlock device, what state the device should go to, and what specific features, forms device and client would need since each state requirements are different
- All while making sure this was done prior to the end of day due to UPS AND USPS picking up packages and mail daily
- Worked closely with tech team to assure settings and calibrations on interlock devices were up to date and ready to be installed.
Education
Certified Professional Makeup artist -
MY BEAUTY MARK MAKEUP ACADEMY
FONTANNA, CA10-2016
Certified medical assistant - undefined
CRY ROP (COLTON REDLANDS REGIONAL OCCUPATIONAL SERVICES)
Redlands, CA09-2016
High school diploma - undefined
Citrus Valley Highschool
Redlands, CA06-2012
Skills
- Proficient in verbal and written communication
- Fluent in both Spanish and English
- Self-motivated individual
- Experienced in document and spreadsheet software
- Proficient in spreadsheet management
- Proficient in prioritizing tasks
- Schedule management
- Skilled in managing multiple tasks
- Creative thinking
- Social media marketing
- Attention to detail
- Imaginative storytelling skills
- Character design
- Document proofreading
- Team-based innovation
- Creative content production
- Document editing
- Promotional support
- Promotional strategy development
- Content creation
- Content review
Accomplishments
- Author of “Sebastian on the spectrum and other children's poetry books,” published in 2021-2026.
Timeline
Author
Self Published Children’s books about Autism
07.2021 - Current
Compliance Specialist
Low-cost interlock
01.2020 - 09.2021
Shipping/compliance specialist
Low-cost interlock
11.2018 - 09.2021
Certified medical assistant - undefined
CRY ROP (COLTON REDLANDS REGIONAL OCCUPATIONAL SERVICES)
High school diploma - undefined
Citrus Valley Highschool
Certified Professional Makeup artist -
MY BEAUTY MARK MAKEUP ACADEMY
I self pubished children's poetry books about Autism
In 2021 I self published my first children's poetry book series called "Sebastian on the spectrum." From the year 2021 to present date I have been self published several children's poetry books to educate the community on Autism Spectrum Disorder. I have been an author and content creator on social media for about 6 years now and it has helped me gain marketing tools.