Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
AccountManager

Gayleen Boren Rangel

Plano,TX

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions . Ready to help team achieve company goals. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Experienced woman with over 25 years of experience in providing customer service.

Excellent reputation for resolving problems and improving customer satisfaction.

Overview

17
17
years of professional experience

Work History

Author

Self Employed Writer
Plano , Texas
01.2020 - 01.2021
  • Worked on creative brand messaging, campaigns through and creative brainstorming.
  • Maintained informative social media to help further storylines and promote future books.
  • Created emotionally powerful encouragement to engage consumers and heighten Overcoming obstacles through faith in Christ ] and my desire to empower others to overcome obstacles .
  • I finished my first book and it is now on Amazon
  • Working on my second addition to my first book .

Co-Owner of Rangel Services

Self-employeed
Carrollton, Texas
03.2016 - 01.2019

Service-oriented small family business.

Giving the best customer experience to each person I serve.

Skills

* Attention to detail.

*Customer and Personal Service

*Time Management

*Judgment and Decision Making

*Management of Personnel Resources

*English Language- this was very important in communication .*Hedge trimming

* Garden work and design

* Mowing Lawns for several customers a day

* I know how to get my hands dirty and feel the heart of Texas weather .

* Keeping my ex hushusband up to date on projects.

*Maintaining records

*Sales and Marketing -I personally met with customers at their home

kept in contact via email, text .

Experience:

We made our service affordable and I kept up with the going rates of other landscape companies to complete with others prices.

Oversee activities directly related to providing services.

Determine and set prices and credit terms, based on forecasts of customer demand.

Perform sales floor work, such as greeting or assisting customers.

Meeting with customers at home to assess needs.

Making sure customers are satisfied with service.

Staying in contact with customers via email , text , phone .

Auxiliary/Cook

Carrollton-Farmers Branch ISD
Carrollton , TX
01.2013 - 06.2015

Clean and sanitize work areas, equipment, utensils, dishes, or silverware.*Store food in designated containers and storage areas to prevent spoilage.*Prepare a variety of foods, such as meats, vegetables, desserts, according to-customers' orders or supervisors' instructions, following approved procedures

.Take and record temperature of food and food storage areas such as refrigerators-and freezers.

Keep records of the quantities of food used.

Wash, peel, and cut various foods, such as fruits and vegetables, to prepare for-cooking or serving.

Place food trays over food warmers for immediate service, or store them in refrigerated storage cabinets.

Portion and wrap the food, or place it directly on plates for service to patrons.

Load dishes, glasses, and tableware into dishwashing machines.

Receive and store food supplies, equipment, and utensils in refrigerators,cupboards, and other storage areas.

Remove trash and clean kitchen garbage containers.

Assist cooks and kitchen staff with various tasks .Clean all areas.

Monitored crowded areas and events to mitigate risk and promote clean and sanitize work areas, equipment, utensils, dishes, or silverware.

*Store food in designated containers and storage areas to prevent spoilage.

*Prepare a variety of foods, such as meats, vegetables, desserts, according to

customers' orders or supervisors' instructions, following approved procedures.

Take and record temperature of food and food storage areas such as refrigerators

and freezers.

Keep records of the quantities of food used.

Wash, peel, and cut various foods, such as fruits and vegetables, to prepare for

cooking or serving.

Place food trays over food warmers for immediate service, or store them in

refrigerated storage cabinets.

Portion and wrap the food, or place it directly on plates for service to patrons.

Load dishes, glasses, and tableware into dishwashing machines.

Receive and store food supplies, equipment, and utensils in refrigerators,

cupboards, and other storage areas.

Remove trash and clean kitchen garbage containers.

Assist cooks and kitchen staff with various tasks .

Clean all areas.

  • Monitored crowded areas and events to mitigate risk and promote safety.

Auxiliary Aid

Carrollton Farmers Branch School District
Carrollton , Texas
05.2007 - 05.2014
  • Answer phone calls and record payment
  • Assist teachers with students on field trips
  • Responded promptly to calls
  • Protection of all students.
  • Recorded facts to prepare reports documenting incidents and activities.

Teachers Aid

Carrollton Farmer Branch ISD
Carrollton , TX
08.2008 - 06.2012
  • Supported student learning objectives through personalized and small group assistance.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Assisted teachers with supervision and care of group of 12-14 children.
  • Promoted physical, mental and social development using classroom games and activities.
  • Supported classroom activities,
  • Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Maintained a safe and clean environment.

Education

Landscape Design

Ashworth College
Online
2016

Early Childhood Education

Kaplan University
Online
2009

GED -

Brookhaven College
Farmers Branch, TX
04.1989

Skills

  • Problem Anticipation and Resolution
  • Promotional Material Development
  • Critical Thinking
  • Clear Communication
  • Decision Making
  • Relationship Building
  • Attention to Detail
  • Verbal and Written Communication

Additional Information

Personal Reference ,

RangelServices

To whom it may concern:

Gayleen has worked for my family and our small business for several years providing courteous, consistent and high quality service. She’s an effective communicator who over indexes on ensuring clarity. In addition, she cares deeply for her customers and their preferences going so far as to remember nuances of their likes and dislikes and incorporating them into her future provision of service.

As a compliance professional and manager of a team of 70 employees, if I had a role open in a customer service capacity, I would strongly recommend Gayleen for consideration. As a very satisfied customer, she would be someone I would trust to handle my account, resolve my concern, and appropriately process my request.

Please do not hesitate to contact me directly for further verification.

Joy Palazzo,
Palazzo Enterprises, LLC
Carrollton, TX 75010
214-773-8807

Timeline

Author

Self Employed Writer
01.2020 - 01.2021

Co-Owner of Rangel Services

Self-employeed
03.2016 - 01.2019

Auxiliary/Cook

Carrollton-Farmers Branch ISD
01.2013 - 06.2015

Teachers Aid

Carrollton Farmer Branch ISD
08.2008 - 06.2012

Auxiliary Aid

Carrollton Farmers Branch School District
05.2007 - 05.2014

Landscape Design

Ashworth College

Early Childhood Education

Kaplan University

GED -

Brookhaven College
Gayleen Boren Rangel