Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Arlene Kornegay

Upper Marlboro,MD

Summary

Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.

Overview

6
6
years of professional experience

Work History

Cashier/Customer Service

At Home Store
Crofton, Nebraska
09.2016 - 10.2019

•

  • Processed customer purchases efficiently with register and payment systems, ensuring accurate transactions and customer satisfaction at At Home home décor store.
  • Processed customer purchases at register using At Home Store point-of-sale system.
  • Handled cash, credit, debit, and gift card transactions with accuracy.
  • Assisted guests with product questions, pricing, and store directions.

Receptionlst

Autumn Lake Health
Crofton, Md
09.2018 - 10.2021
  • Greeted residents, families, and visitors at Autumn Lake Health front desk, ensuring a welcoming atmosphere.
  • Answered multi-line phones and routed calls to nursing and administrative staff, facilitating efficient communication.
  • Operated xerox machine for nursing staff and other employees; managed filing tasks; distributed paychecks to all employees.

Cashier/Customer Service

At Home Store
Crofton, Md
04.2016 - 10.2020

•Unpacked food items from incoming boxes and placed them in the appropriate location on the shelves.

Attached pricing stickers to items for accurate pricing display.

  • Processed customer purchases using point-of-sale system at store register.
  • Handled returns and exchanges following At Home Store policies.
  • Greeted shoppers and answered questions about home décor merchandise.
  • Accepted cash, credit, debit, and gift card payments.
  • Balanced register drawer and verified transaction accuracy.
  • Scanned items and resolved pricing issues during checkout.
  • Maintained clean, organized front-end workspace and checkout area.
  • Supported bagging, receipt handling, and customer service at register.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Executed duties designated by management.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Education

Douglas Jr & Sr High
Croom, Md

Skills

  • Front desk reception
  • Multi-line phone systems
  • Visitor check in
  • Document filing

Issued payroll checks

References

References available upon request.

Timeline

Receptionlst

Autumn Lake Health
09.2018 - 10.2021

Cashier/Customer Service

At Home Store
09.2016 - 10.2019

Cashier/Customer Service

At Home Store
04.2016 - 10.2020

Douglas Jr & Sr High
Arlene Kornegay