Ana Garcia
Freedom By Ed Morse
Duncanville,TX
10
years of professional experience
Reliable and efficient professional known for strong problem-solving abilities and attention to detail. Experienced in coordinating with various departments to ensure seamless service and accurate invoicing, contributing to overall customer satisfaction.
Work History
Service Cashier
1 Year 6 Months- Collecting customer payments for service repairs, maintenance, parts, and other dealership charges.
- Processing invoices and closing repair orders (ROs) once the customer’s vehicle service is completed.
- Handling parts sales transactions, including taking payment for parts customers purchase.
- Reviewing invoices with customers and explaining charges, labor, parts, taxes, fees, or discounts.
- Handling cash, credit/debit card, checks, and other forms of payment accurately.
- Providing receipts and maintaining accurate payment records.
- Assisting service customers at checkout, answering questions and directing them to the appropriate service advisor or department when needed.
- Coordinating with service advisors, technicians, and the parts department to make sure invoices and repair orders are accurate before payment.
Receptionist
1 Year 7 Months- Greeting visitors – Welcoming parents, students, and guests in a friendly and professional manner.
- Answering phone calls – Responding to inquiries, transferring calls, and taking messages.
- Handling correspondence – Receiving, sorting, and distributing mail, emails, and deliveries.
- Providing information – Assisting parents and visitors with school policies, events, and directions.
- Maintaining records – Updating student and staff information, filing documents, and keeping accurate records.
- Scheduling appointments – Arranging meetings for the principal, teachers, or other staff members.
- Supporting administration – Preparing letters, reports, forms, and other office documents.
- Monitoring visitor access – Registering visitors, issuing visitor passes, and ensuring school security procedures are followed.
Receptionist
1 Year 4 Months- Scheduled appointments for substance abuse counseling services.
- Communicated with clients regarding appointments and scheduling.
- Emailed case workers regarding clients with open CPS cases.
- Assisted with administrative communication and coordination.
- Maintained professionalism when handling sensitive and confidential information.
- Organized appointment information and communicated effectively with staff and outside contacts.
Education
High School Diploma
Skills
Customer Service
Front Desk Reception
Appointment Scheduling
Telephone & Email Communication
Payment Processing
Cash Handling
Invoice Processing
Administrative Support
Data Entry
Professional Communication
Organization & Time Management
Confidential Information Handling
Multitasking
Problem Solving
Microsoft Office / Computer Skills
Timeline
Service Cashier
Freedom By Ed Morse
02.2025 - CurrentRead More
Receptionist
Golden Rule Charter School
08.2019 - 03.2021Read More
Receptionist
Restoring Lives Counseling Center
06.2016 - 10.2017Read More
Duncanville High School
High School Diploma
Read More