Arlene Loera

Southwest smile center

Tucson, AZ

06.2009 - Current

Assisted during dental procedures by passing instruments to the dentist.
Delivered comprehensive postoperative guidelines tailored to dentist-prescribed protocols.
Captured initial dental impressions for custom work preparation.
Captured dental x-rays utilizing traditional and digital techniques to identify issues requiring treatment.
Supported dental procedures by recording patient medical histories and monitoring vital signs.
Reviewed patient charts before appointments, confirming availability of essential information for doctor evaluation.
Monitored participant well-being during procedures to ease stress.
Clarified policies and procedures for visitors.
Resolved customer inquiries through multiple communication channels.
Managed customer transactions using multiple payment options including credit cards, checks, and money orders.
Welcomed customers and provided answers to general inquiries.
Handled incoming calls and redirected them to appropriate personnel.
Entered client information into booking platforms.
Coordinated appointment bookings for clients and visitors.
Supported administrative tasks including photocopying, faxing, and filing.
Greeted guests at front desk, facilitating seamless check-in process.