Arlene Robinson
Ocala,FL
Summary
Retail Sales Associate with more than 30 years in the retail industry. Areas of expertise include sales, customer relations and inventory management. My retail experience was part time as a secondary job along with my main job with Empire Blue Cross Blue Shield.
Overview
40
40
years of professional experience
Work History
Manager Operations
Empire Blue Cross Blue Shield
Middletown, NY
01.1988 - 09.2007
- Supervised a team of 35 associates.
- Established operational objectives and work plans and delegated assignments to area associates.
- Completed 35 performance reviews each quarter, offering praise and recommendations for improvement.
- Trained, coached and mentored staff to ensure smooth adoption of new program.
- Hired and trained staff.
Retail Sales Associate Worker
Filene's-Macy's
Middletown, New York
01.1978 - 12.2017
- Operated a cash register for cash, check and credit card transactions with 100% accuracy.
- Priced merchandise, stocked shelves and took inventory of supplies.
- Cleaned and organized the store, including the checkout desk and displays.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Welcomed customers into the store and helped them locate items.
- Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
Education
High School Diploma - undefined
St Anthony's
New York1963
Skills
- Customer service
- Self-motivated
- Customer-oriented
- Active listening skills
- Retail sales
- Credit card transactions
- Computer literate
- POS systems knowledge
- Merchandising
- Stocking
- Personable
- Motivated team player
Timeline
Manager Operations
Empire Blue Cross Blue Shield
01.1988 - 09.2007
Retail Sales Associate Worker
Filene's-Macy's
01.1978 - 12.2017
High School Diploma - undefined
St Anthony's
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