Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ARLENE TORRES

Buffalo

Summary

Highly experienced, organized and detail-oriented administrative professional with experience providing executive-level support. Skilled in developing and maintaining efficient office operations and streamlining administrative processes. Possess excellent organizational, communication and multitasking skills, as well as strong proficiency in MS Office Suite. Proven ability to work independently and collaboratively in a fast-paced environment to exceed expectations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Program Assistant

Community Access Services
05.2022 - Current
  • Doing data entry tasks, ensuring accurate and timely completion of all assignments.
  • Developing and implementing quality assurance improvements.
  • Supporting Health Educators by assisting in the preparation for group facilitation sessions.
  • Collaborating closely with the Administrative Assistance on Community Access Services-relates responsibilities, including managing Pantry operations.
  • Revising client charts are thoroughly completed, follow-ups are conducted in a timely manner and all inquiries from Correctional Facilities are promptly responded to

ADMINISTRATIVE ASSISTANT

EVERGREEN HEALTH SERVICES
05.2022 - 08.2023
  • Screened incoming telephone calls, routing to appropriate personnel.
  • Assisted in the preparation of weekly staff log including fire drill check list and new hire using Microsoft Office Suite applications such as Word, Excel.
  • Resolved issues, escalating major conflicts and concerns to appropriate personnel.
  • Searched to find needed information, using such sources as Health Home database and Netsmart.
  • Served as primary point of contact for facilitating operational and administrative inquiries.
  • Greeted and screened visitors to direct to correct employee or office.

MACHINE OPERATOR SUPERVISOR

COSTANZO'S BAKERY
01.2022 - 03.2022
  • Maintained daily production reports and machine log books.
  • Calibrated equipment using precision measuring instruments according to established standards.
  • Maintained accurate records of production output, tracking progress against goals on a daily basis.
  • Kept workspace clean and organized at all times according to company policies.

PERSONAL CARE AIDE

COMPANION CARE OF ROCHESTER
11.2020 - 07.2021
  • Responded to resident dining needs and assisted with feeding.
  • Cleaned and organized client's living quarters to make living conditions more hospitable.
  • Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques.
  • Maintained a clean environment free from hazards according to infection control protocols.
  • Engaged clients through conversation and companionship, promoting independence and meeting social requirements.

ASSEMBLY LINE OPERATOR

TECHFRY'S
03.2019 - 11.2020
  • Rotated through all tasks required in particular production process.
  • Conserved resources by using equipment and supplies as needed to accomplish job results.
  • Collaborated effectively with team members to meet daily production goals.
  • Followed detailed instructions when assembling parts together.
  • Assisted other operators with tasks as needed to facilitate smooth workflow operations.
  • Inspected parts for defects prior to assembly.

Education

HIGH SCHOOL DIPLOMA -

BUFFALO ACADEMY OF SCIENCE CHARTER SCHOOL
06.2023

MEDICAL ASSISTANT IN MEDICAL -

BRYANT & STRATTON COLLEGE

Skills

  • Customer Service
  • PC Proficiency
  • Mail Management
  • Employee Training
  • Bilingual
  • Data Entry Documentation
  • Excel Spreadsheets
  • Database Administration
  • Knowledge of the MEDENT System
  • Knowledge of the AIRS System

Certification

BLS Provider

Timeline

Program Assistant

Community Access Services
05.2022 - Current

ADMINISTRATIVE ASSISTANT

EVERGREEN HEALTH SERVICES
05.2022 - 08.2023

MACHINE OPERATOR SUPERVISOR

COSTANZO'S BAKERY
01.2022 - 03.2022

PERSONAL CARE AIDE

COMPANION CARE OF ROCHESTER
11.2020 - 07.2021

ASSEMBLY LINE OPERATOR

TECHFRY'S
03.2019 - 11.2020

HIGH SCHOOL DIPLOMA -

BUFFALO ACADEMY OF SCIENCE CHARTER SCHOOL

MEDICAL ASSISTANT IN MEDICAL -

BRYANT & STRATTON COLLEGE

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