Arlene Truss
Inverness
Summary
Dedicated and compassionate case management professional with extensive experience supporting children, adolescents, young adults, and families involved in the child welfare, behavioral health, and substance abuse systems. Skilled in case planning, crisis intervention, permanency planning, court documentation, advocacy, and coordinating community resources. Experienced working with foster care, independent living, mental health, and special needs populations while maintaining compliance with state regulations and quality standards. Strong communicator committed to helping individuals achieve stability, independence, and long-term success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Independent Living Coordinator
Kids Central, Inc.
2023.04 - 2026.03
- Served as primary case manager for youth ages 18–23 and secondary case manager for 17-year-old foster youth.
- Developed and monitored My Pathways to Success Plans and coordinated transition meetings.
- Conducted regular home visits and monitored independent living progress.
- Monitored progress of life skills development for youth in care. and completed required assessments.
- Facilitated educational workshops and youth engagement activities, fostering participation in Youth Advisory Council, summer camps, and graduation celebrations.
- Coordinated eligibility and documentation processes for Postsecondary Education Services and Support (PESS), Educational Training Voucher (ETV), Extended Foster Care (EFC), Road to Independence, and Aftercare programs.
- Managed eligibility and documentation for Postsecondary Education Services and Support (PESS), Educational Training Voucher (ETV), Extended Foster Care (EFC), Road to Independence, and Aftercare programs.
- Prepared case plans, judicial reviews, status reports, and court documentation.
- Attended court hearings and collaborated with legal professionals, caregivers, and community partners.
Family Care Manager
Youth and Family Alternatives
2018.02 - 2021.03
- Provided comprehensive case management services for children and families involved in the child welfare system.
- Conducted assessments and developed tailored service and treatment plans to address specific family needs.
- Coordinated multidisciplinary services among families, community providers, schools, healthcare professionals, and legal stakeholders to ensure comprehensive support.
- Advocated for children and families to ensure access to appropriate services and support.
- Ensured compliance with Medicaid requirements and Chapter 39 regulations.
- Monitored permanency goals and updated case plans based on client progress.
- Educated families on child safety, abuse prevention, and healthy family functioning to empower them with essential skills and knowledge.
- Educated families on child safety, abuse prevention, and healthy family functioning.
Substance Abuse Counselor
The Unlimited Path
2016.08 - 2017.12
- Facilitated psychoeducational and process groups, enhancing understanding and coping strategies for individuals in substance abuse treatment.
- Completed substance abuse assessments for Department of Corrections referrals, informing tailored treatment plans for incarcerated individuals.
- Conducted individual counseling sessions to monitor treatment progress and recovery goals.
- Conducted individual counseling sessions, tracking treatment progress and aligning recovery goals with client needs.
- Maintained clinical documentation in compliance with Chapter 65D-30, Florida Administrative Code.
Education
Master of Arts - Health Care Administration
Ashford University
Bachelor of Arts - Business Administration
William Penn University
Skills
- Case Management
- Child Welfare
- Foster Care Services
- Independent Living Programs
- Permanency Planning
- Court Documentation
- Crisis Intervention
- Client Advocacy
- Behavioral Health
- Substance Abuse Services
- Treatment Planning
- Care Coordination
- Child and Family Services
- Patient Assessment
- Special Needs Support
- Medicaid Documentation
- Community Resource Coordination
- Documentation & Compliance
- Team Collaboration
- Communication & Relationship Building
Certification
CWCM
Timeline
Independent Living Coordinator
Kids Central, Inc.
2023.04 - 2026.03
Family Care Manager
Youth and Family Alternatives
2018.02 - 2021.03
Substance Abuse Counselor
The Unlimited Path
2016.08 - 2017.12
Bachelor of Arts - Business Administration
William Penn University
Master of Arts - Health Care Administration
Ashford University