Compassionate Independent Living Coordinator skilled in crisis intervention and client assessments. Engages youth through tailored support and innovative initiatives, driving outcomes for young adults facing diverse challenges. Focused on promoting independence and stability in vulnerable populations.
Overview
16
16
years of professional experience
Work History
INDEPENDENT LIVING COORDINATOR
Acenda Integrated Health
Glassboro, NJ
10.2024 - Current
Provided Case management, outreach, engagement, and support to youth 18-21 residing in supportive housing units.
Ensured the safety, stability and well-being of youth and effectively work with and identify services/supports for youth who may be facing a range of co-occurring challenges, including mental health, domestic violence, substance use, economic challenges, lack of support, and other needs.
Provided individual support and linkage to counseling and assist with crisis management and medication monitoring.
Assisted youth in securing public benefits and developing recovery strategies, while training and building competencies and skills.
Facilitated partnerships with community organizations to enhance vocational and educational opportunities, aiding youth in developing career plans and addressing employment obstacles.
Addressed concerns from youth promptly and effectively.
Researched and analyzed youth needs to identify areas for program improvement.
Participated in innovative initiatives designed to engage communities in care and treatment.
Implemented safety protocols for all community events and activities.
Organized thorough records and produced timely reports detailing program activities.
LIFE SKILLS COORDINATOR
Acenda Integrated Health
Glassboro, NJ
05.2023 - 10.2024
Coordinated and oversaw the planning and execution of educational, social, and cultural workshops and activities for young adults 18 - 24 living in the apartments at Life Link Homes.
Liaised with vocational and educational community partners to support youth in developing career plans and overcoming employment obstacles.
Empowered youth by providing training to enhance their skills and competencies.
Collaborated with Acenda team members and external supports to enhance independence.
Participated in innovative initiatives designed to engage communities in care and treatment.
Managed budgets and resources to enhance program effectiveness and reach more youth.
Implemented safety protocols for all community events and activities.
Designed outreach materials to increase program participation.
Conducted surveys to evaluate community needs and measure satisfaction with programs.
Maintained therapeutic and confidential environment while adhering to safety standards.
Organized thorough records and produced timely reports detailing programs activities.
CASE MANAGEMENT SUPPORT SPECIALIST
Children's Hospital of Philadelphia
Philadelphia, PA
08.2017 - 02.2018
Collaborated with case management staff to coordinate care and enhance patient and family experiences.
Executed care coordination, utilization review, discharge planning, and data collection for the Case Management Department to support effective service delivery.
PATIENT SERVICE ASSOCIATE
Children's Hospital of Philadelphia
Philadelphia, PA
01.2016 - 01.2017
Registered patients, collected demographics, insurance information, and payments while scheduling appointments and answering phones to ensure efficient, timely check-in and check-out services for patients and families.
Facilitated clear communication between patients, families, and healthcare providers to support quality care.
Verified insurance requirements and communicated patients' financial liabilities to enhance understanding and transparency.
Provided accurate and complete patient accounts.
Handled emergency situations calmly, ensuring appropriate measures were taken swiftly.
Maintained flexibility in work assignments to support team efficiency.
Led community in developing support services and approaches to address family challenges.
Identified the strengths, challenges and service gaps in the community in collaboration with the community partners and parent leaders.
Planned and coordinated strategies to engage parents, educators, retired professionals, and community leaders as volunteers at local Family Success Center.
Developed and implemented effective strategies to recruit volunteers with suitable skills.
Coordinated volunteer shifts to align with event needs and availability.
Supervised and provided direction to the volunteers.
Organized community events and activities to foster collaboration and support among families.