Arlette Ruiz Gomez
Las Vegas,NV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Pet Support Counselor
The Animal Foundation
Las Vegas, NV
01.2023 - 01.2024
- Maintained confidentiality of records relating to clients' circumstances
- Guided clients in developing skills and strategies for dealing with problems.
- Developed individualized plans for clients short-term and long-term
- Implemented and developed plans to meet each individual's specific and varying needs.
- Assisted as advocate to coordinate required services or resolve emergency problems in crisis situations.
- Listened to clients' concerns and provided encouragement and support.
- Followed safety protocols for handling animals.
- Improved patient care by assisting veterinarians with examinations and treatments.
- Boosted vaccination compliance rates by following up with clients to remind them of upcoming appointments and necessary booster shots.
- Assisted in examination and treatment of animals in veterinary clinic.
- Administered injections, and oral medications
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Answered owner animal health questions and advised on best care practices.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Maintained clean and safe animal living areas.
- Educated clients on post-surgical care
- Restrained animals for examination and treatment.
- Enhanced clinic efficiency by maintaining clean and organized treatment areas, and kennels.
- Observed animals for signs of distress or illness.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Ensuring proper storage of medications and vaccines.
Sales Representative
Cricket Wireless
Las Vegas, NV
11.2021 - 11.2022
- Managed customer accounts to secure customer satisfaction
- Trained and mentored new sales representatives.
- Maintained excellent client satisfaction through outstanding service
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Worked to meet or exceed special targets for specific product promotions.
- Recommended purchases to customers, increasing revenue.
- Used in-store system to locate inventory and place special orders for re-stocking purposes for management
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, labeling items, and arranging according to store needs
Assistant Manager
Little Caesars Pizza
Las Vegas, NV
06.2019 - 03.2020
- Supervised day-to-day to meet performance, quality and service expectations.
- Monitored cash intake
- Completed regular inventory counts to forecast future needs.
- Offered assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
No Degree - Nursing
College of Southern Nevada
Las Vegas, NV05.2025
Skills
- Reception duties
- Medication Administration
- Patient Discharge
- Basic Animal Care
- Cleaning and sanitizing
- Sanitation protocols
- Proper Animal Restraint
- Vaccine administration
- Animal Behavior
- Appointment Scheduling
- Customer Service
- Medical record-keeping
- Payment Processing
Languages
Spanish
Native or Bilingual
Timeline
Pet Support Counselor
The Animal Foundation
01.2023 - 01.2024
Sales Representative
Cricket Wireless
11.2021 - 11.2022
Assistant Manager
Little Caesars Pizza
06.2019 - 03.2020
No Degree - Nursing
College of Southern Nevada