Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Arletti Hernandez Toledo

Fort Lauderdale

Summary

High-performing Bartender and Server with 3+ years of experience in high-volume, upscale dining and

bar environments. Expert in crafting classic and specialty cocktails, delivering exceptional guest

experiences, and maximizing sales through upselling techniques. Recognized for speed, efficiency, and

strong multitasking skills in fast-paced settings.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Rancho Mateo Steakhouse

Bartender
Miami, FL
12.2024 - 03.2026

Prepare high-quality cocktails and beverages in a fast-paced, high-volume environment.

• Deliver exceptional customer service at the bar, ensuring guest satisfaction and repeat business.

• Manage cash transactions and POS system with accuracy.

• Maintain bar cleanliness, organization, and inventory control.

Rancho Mateo Steakhouse

Server
Miami, FL
12.2023 - 12.2024

• Provided attentive service to guests in a busy restaurant setting.

• Upsold menu items and beverages to increase sales.

• Maintained clean and organized dining areas.

Kitchen of the World (KOW)

Bartender
Miami, FL
12.2022 - 12.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Crafted cocktails, coffees, juices, and desserts with consistency and quality.
  • Managed bar inventory and restocking
  • Built strong relationships with guests at the bar.

Chinese Restaurant

Server
Miami, FL
10.2022 - 12.2022
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Handled customer service, order taking, food delivery, and table maintenance.
  • Managed cash register and processed delivery orders (Uber Eats).

Education

Bachelor of Science - Bachelor of Science in Chemical Engineering

University of Matanzas “Camilo Ciefuegos”
Matanzas, Cuba
06.2020

Skills

    Craft & Classic Cocktails (Margarita, Mojito, Old Fashioned, Martini Variations, Aperol Spritz, Long

    Island, etc)

    High-Volume Service & Multitasking

    Guest Experience & Customer Retention

    Cash Handling & POS Systems

    Upselling & Sales Techniques

    Bar Inventory Management

    Team Collaboration & Communication

    Attention to Detail & Cleanliness

Certification

Learn2Serve On-Premises Alcohol Seller/Server

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Rancho Mateo Steakhouse

Bartender
12.2024 - 03.2026

Rancho Mateo Steakhouse

Server
12.2023 - 12.2024

Kitchen of the World (KOW)

Bartender
12.2022 - 12.2023

Chinese Restaurant

Server
10.2022 - 12.2022

Bachelor of Science - Bachelor of Science in Chemical Engineering

University of Matanzas “Camilo Ciefuegos”