ARLEY LEE
Live Oak
Summary
HR professional with an extensive background, known for strengths in analytical thinking, attention to detail, adaptability, and multitasking with a unique blend of practical skills and a commitment to the staff that I serve and work alongside. Excels in environments that require both precision and a thoughtful approach. I've served as the HR Department Head for several years, but remain a collaborative team player focused on achieving results. I'm proficient in timekeeping, payroll processing, benefit administration, legal compliance, fostering a positive work environment, and utilization of HRIS software. Since taking on my current role in 2021, staffing levels have grown from approximately 120 employees to over 250, approaching zero vacancies. During this rapid growth, I've remained the primary point of contact for all HR matters. Many former staff who have relocated to other institutions still contact me instead of their assigned HRC; I establish a rapport with my staff who feel confident that the information I provide is both helpful and accurate. They've stated that I'm a warm and approachable person who doesn't treat them as an inconvenience; in their experience, that's uncommon in an HR manager. I take great pride in my work ethic and strive to be an asset to my team.
Overview
12
12
years of professional experience
Work History
Human Resource Consultant
Florida Department Of Corrections
Mayo
07.2021 - Current
- Managed benefits administration, ensuring accurate record-keeping and timely enrollment for employees.
- I oversee and track all FMLA, Worker's Comp. Cases, ADA accommodations, harassment/discrimination complaints, etc.
- Facilitated Open Enrollment and assist staff throughout process
- Provide professional opinion of the best fit for employees as benefits relate to their current or future lifestyle goals.
- Spend extensive time covering benefits and payroll during new employee orientation.
- Benefits are the main attraction of my current agency, so I provide detailed knowledge and answer clarifying questions throughout my presentations.
- Directed and controlled 401K, State Retirement, deferred compensation, medical, dental, and vision benefits.
- Developed and implemented onboarding and orientation programs for new employees.
- Own all Employee Relations matters and advise upper management on best course of action.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Created and delivered HR training sessions to staff, managers and executives.
- Maintained employee records and updated payroll data in HRIS systems for accuracy and efficiency.
- Collaborated with finance teams to reconcile discrepancies in payroll accounts on a monthly basis.
- Assisted in the implementation of new payroll software to streamline processing and reporting functions.
- Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
- Calculated payroll deductions by accurately using UKG, Kronos, HRIS program and processed payroll to meet preset requirements.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions
- Ensures benefits are being deducted in the correct amounts and facilitate communication with 3rd party supplemental insurance.
- Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification, auditing timesheets and resolving discrepancies.
- Managed payroll data entry and processing for 250+ employees to comply with predetermined company guidelines.
- Provided excellent customer service in all areas, addressing employee inquiries on all HR subject matters promptly and accurately.
- Managed accurate records of employee time off, leave balances, and attendance for precise pay calculation.
- Generated several reports to track employee time and attendance as well as discrepancies and leave code utilization.
- Maintained employee confidence by keeping information confidential.
Correctional Officer
Florida Department of Corrections
Mayo
12.2019 - 07.2021
- Implemented conflict resolution techniques to de-escalate tense situations effectively.
- Maintained accurate records of inmate activities, incidents, and disciplinary actions.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
- Enforced rules and regulations to maintain order among inmates.
- Trained new officers on procedures, policies, and safety measures in the facility.
- Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
Office Administrator
AOTC Environmental
Newberry
03.2019 - 11.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Reconciled account files and produced monthly reports.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Organized files, documents, and records in compliance with environmental regulations.
- Performed clerical duties such as photocopying, faxing and scanning documents.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Processed invoices on a timely basis according to established procedures.
- Reviewed employee time sheets for accuracy prior to submission for payroll processing.
Lead Server Trainer
Red Robin
Tallahassee
06.2014 - 11.2019
- Oversaw onboarding processes for new employees, streamlining integration into restaurant operations.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Addressed guest concerns promptly, maintaining high levels of customer satisfaction despite any issues that arose during their visit.
- Monitored server performance through direct observation, surveys and post-training assessments.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Monitored new server performance and offered continuous support throughout training period.
- Provided feedback and guidance to help servers develop industry skills and knowledge.
Education
Bachelor of Science - Criminology And Anthropology, psychology
Florida State University
Tallahassee, FLSkills
- Master Timekeeper
- AI forward approach
- FMLA compliance
- Worker's Comp Coordinator
- ADA Compliance
- Neurodiversity advocacy
- Mental health advocacy
- HR policy and procedure
- Excellent written communication skills
- Excellent verbal communication skills
- Analytical and critical thinking
- Onboarding
- Orientation
- Payroll administration
- Benefits administration
- HR metrics analysis
- Compensation and benefits
- Labor relations
- HR policies and procedures
- Employment law
- Report generation
- HRIS management
- Payroll processing
- Open Enrollment
Timeline
Human Resource Consultant
Florida Department Of Corrections
07.2021 - Current
Correctional Officer
Florida Department of Corrections
12.2019 - 07.2021
Office Administrator
AOTC Environmental
03.2019 - 11.2019
Lead Server Trainer
Red Robin
06.2014 - 11.2019
Bachelor of Science - Criminology And Anthropology, psychology
Florida State University