ARLIE ITOL PAÑA
Marietta,GA
Summary
Im a dedicated and motivated individual with strong attention to details and always value punctuality and time management to consistently meet deadlines. I demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
12
12
years of professional experience
Work History
Shift Supervisor
CVS Health L.L.C,
684 Cobb Pkwy Marietta GA
02.2025 - 07.2025
- Supervised daily store operations to ensure efficient workflow and optimal customer service.
- Trained team members on standard operating procedures and safety protocols.
- Managed inventory levels, ensuring timely replenishment of stock and accurate product displays.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Performed maintenance on fixed hardware during downtime.
Assistant Manager
UGA Avenue Restaurant
Mati Davao Oriental Philippines
03.2021 - 09.2022
- Assisted in managing daily restaurant operations to ensure efficient service delivery.
- Trained and supervised staff on customer service standards and operational procedures.
- Implemented inventory management practices to maintain optimal stock levels.
- Developed staff schedules to align with peak service times and employee availability.
Customer Service Representative
Alorica
Matina IT Park Davao City Philippines
05.2017 - 08.2018
- Collaborated with team members to develop best practices for service delivery.
- Evaluated application documents including driver's licenses, car registrations, inspection, and insurance for LYFT USA and Canada.
- Verified documents for accuracy and fraud detection.
- Adapted to varying schedules in a high-intensity setting.
Health Care Provider/Nursing Student Aide
San Pedro College
Davao City Philippines
01.2016 - 06.2016
- Gained practical experience through a half-year internship post one-year Nursing Aide program.
- Provided compassionate care to patients, ensuring comfort and safety during daily activities.
- Monitored vital signs and reported changes to healthcare professionals for timely interventions.
Service Crew Member
Golden Arches Development (Mcdonald's Philippines)
Davao City Philippines
09.2013 - 07.2015
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Maintained cleanliness and organization of dining and kitchen areas, adhering to health and safety standards.
- Collaborated with team members to optimize workflow during peak hours, enhancing overall service speed.
- Enhanced customer satisfaction by providing efficient and friendly service.
Education
Certificate - Avionics Bench Technician
Chattahoochee Technical College
Dallas, GA05-2026
Bachelor of Science - Marketing Management
University of Mindanao
Davao City Philippines05-2022
Vocational - 1-Year Nursing Aide
San Pedro College
Davao City Philippines05-2016
Skills
- Basic electrical repair
- Crimping, soldering, and wire termination techniques
- Avionics Troubleshooting
- Familiarity and knowledge in basic hand and electrical tools
- Strong verbal and written communication
- OSHA regulations compliance
- FAA-compliant wiring practices
- Familiar with DMC AF8, AFM8, crimping tools, and HX3 for terminal lugs
- Knowledge in installation of lights and fans
- Basic repairs on clothes washer and dryer
- Critical thinking and problem solving skills
- Fast Learner, Adaptability, flexibility, Detail-oriented, and ability to work under pressure
- Basic First Aid & CPR
Extra Curricular Activities
I'm a handyman. I fixed clothes dryer at home by using multimeter; identified heating coil problem and replaces it . Installed fans and lights at home. Stripped and soldered wires to Install reverse camera onto car reverse light. Stripped and soldered wires to install home surveillance camera from solar to electrical function. Installation on 5ft home water fountain; crimped and soldered wires to change into solar function from direct wall-plugged AC power. Change/Installation kitchen sink and other house projects.
Languages
Spanish
Limited Working
English
Native or Bilingual
Tagalog
Native or Bilingual
Bengali
Elementary
Cebuano
Native or Bilingual
Timeline
Shift Supervisor
CVS Health L.L.C,
02.2025 - 07.2025
Assistant Manager
UGA Avenue Restaurant
03.2021 - 09.2022
Customer Service Representative
Alorica
05.2017 - 08.2018
Health Care Provider/Nursing Student Aide
San Pedro College
01.2016 - 06.2016
Service Crew Member
Golden Arches Development (Mcdonald's Philippines)
09.2013 - 07.2015
Certificate - Avionics Bench Technician
Chattahoochee Technical College
Bachelor of Science - Marketing Management
University of Mindanao
Vocational - 1-Year Nursing Aide
San Pedro College