Arlillian B. Harris
Paducah,KY
Summary
To obtain a position with a company where I can excel with the company.
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
15
15
years of professional experience
Work History
Store Manager
Windsor Fashions
04.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
General Manager
Five Below Co.
10.2019 - 04.2024
- Ensure that the store, shelves are stocked with products
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Display, arrange, price and rotate products in store
- Monitor store inventory based on sales and intake
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Housekeeping
Residence Inn by Marriott
08.2019 - 01.2022
- Clean Corridors, lobbies, stairways, elevators and lounges as well guest rooms
- Ensured timely room turnovers by coordinating efforts between front desk and housekeeping teams.
- Distribute linen, towels and room supplies and check all appliances on room working order
- Replace dirty linens with clean items and inspect and turn mattresses regularly
Sales Store Manager
DTLR INC.
04.2018 - 06.2019
- Developing store strategies to raise customer pool
- Meeting sales goals by training, motivating, and providing feedback to store staff
- Ensuring high levels of customer satisfaction with good service
- Maintain weekly payroll, insure shrinkage is under control, and open and closing operation
Sale Store Manager
Ashley Stewart co.
10.2013 - 04.2018
- Manage day to day operations, daily sales goals, and merchandising the sales floor
- Maintain weekly payroll, insure shrinkage is under control, and reviews deliveries for actual numbers
- Coaching in the moment, promoting and starting good community relationships
- Inspire that the team gives outstanding service
Cashier
Seaway bank and trust
06.2012 - 10.2013
- Handling MEPEA Stamps for livery and taxi drivers
- Accepting Payments for parking tickets and booted vehicles
- Counting large amounts of currency and filling away paperwork
ASSISTANT MANAGER
AEROPOSTALE CO.
06.2009 - 05.2012
- Supported Store Manager achieving store goals
- Coached and developed the staff to exceed individual and store goals
- Communicated with management team on trends and needs for the store
Education
Associates - Merchandise and Management
IADT Chicago
Paducah, KY05.2005
General Education -
Paul L. Robeson high school
06.2001
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Team leadership
- Outstanding communication skills
- Cash management
- Retail inventory management
- POS systems
- Recruiting and hiring
- Team motivation
References
References are available upon request.
Timeline
Store Manager
Windsor Fashions
04.2024 - Current
General Manager
Five Below Co.
10.2019 - 04.2024
Housekeeping
Residence Inn by Marriott
08.2019 - 01.2022
Sales Store Manager
DTLR INC.
04.2018 - 06.2019
Sale Store Manager
Ashley Stewart co.
10.2013 - 04.2018
Cashier
Seaway bank and trust
06.2012 - 10.2013
ASSISTANT MANAGER
AEROPOSTALE CO.
06.2009 - 05.2012
General Education -
Paul L. Robeson high school
Associates - Merchandise and Management
IADT Chicago