Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Arlind Sherifi

Lawrence

Summary

Dynamic Customer Service Operator with extensive call center experience at Tregi and Infovest. Expert in complaint handling and product knowledge, I excel in addressing customer concerns while promoting skin care and mobile packages. My communicative and easy-going nature fosters strong customer relationships, ensuring satisfaction and loyalty.

Overview

1
1
year of professional experience

Work History

Customer Service Operator

Tregi
10.2018 - 11.2018

I was advertising creams for the skin by calling greek customers. I was listening to the complaints of the greek customers about the products of Tregi.

Customer Service Operator

Infovest
09.2017 - 10.2017

I was advertising mobile phone packages by calling greek customers and listening to their complaint about our phone packages.

Education

Ph.D. - Chemistry

University of Kansas
Lawrence
11-2029

Master of Science - Physics

Paris-Saclay University
Paris
08-2023

Master of Science - Laser Physics

Lund University
Lund
08-2023

Master of Science - Physics

University of Szeged
Szeged, Hungary
08-2023

Physics

University of Tirana
Tirana
10-2020

Skills

  • Call center experience
  • Product knowledge
  • Customer focus
  • Complaint handling
  • Communicative
  • Easy-going

Languages

English
Professional Working
Greek
Professional Working
Albanian
Native or Bilingual

Timeline

Customer Service Operator

Tregi
10.2018 - 11.2018

Customer Service Operator

Infovest
09.2017 - 10.2017

Ph.D. - Chemistry

University of Kansas

Master of Science - Physics

Paris-Saclay University

Master of Science - Laser Physics

Lund University

Master of Science - Physics

University of Szeged

Physics

University of Tirana

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Arlind Sherifi