Arly Toscano
Brooklyn,New York
Summary
Accomplished Head Barista at Marte's Cafe, adept in beverage preparation and espresso machine operation, enhanced team performance through effective training and positive reinforcement. Fluent in Spanish, excels in high-pressure environments, consistently achieving high customer satisfaction scores. Skilled in both technical and interpersonal abilities, ensuring exceptional service and operational efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Barista
Bluestone Lane Coffee
01.2024 - 04.2024
Head Barista
Marte's Cafe
07.2023 - 11.2023
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Barista
Kingstown Cafe & Wine Bar
04.2023 - 06.2023
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
Associate of Science - Mental Health Services
Kingsborough Community College of The City University of New York
Brooklyn, NY04.2025
Skills
- Latte art
- Opening and closing duties
- Cash Handling
- Table Bussing
- Beverage Preparation
- Espresso machine operation
- Ordering Procedures
- Menu Memorization
- POS Systems
- Performance Improvement
- Adaptive and creative
- Safe Food Handling Practices
- FLUENT IN SPANISH
- Team Player
- Active listener
- Safe Food Handling
Certification
- Licensed Food Handler in New York.
Languages
Spanish
Native or Bilingual
Timeline
Barista
Bluestone Lane Coffee
01.2024 - 04.2024
Head Barista
Marte's Cafe
07.2023 - 11.2023
Barista
Kingstown Cafe & Wine Bar
04.2023 - 06.2023
Associate of Science - Mental Health Services
Kingsborough Community College of The City University of New York
- Licensed Food Handler in New York.
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