Arlyn McGee
Largo
Summary
Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Overview
20
20
years of professional experience
Work History
Cleaner
Checkpoint Flooring Solutions
02.2018 - Current
- Organized and used industrial cleaning products following strict safety procedures.
- Handled equipment, chemicals, and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Removed trash, debris and other waste materials from premises.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Retail Sales Associate
Badcock Home Furniture
02.2017 - 01.2018
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Greeted customers and provided outstanding customer service.
- Developed strong rapport with customers and created positive impression of business.
- Listened to customer needs and desires to identify and recommend optimal products.
- Performed cash, card, and check transactions to complete customer purchases.
CSR
24/7 Intouch
10.2015 - 02.2017
- Write emails to customers as they write in and try to resolve each customers email within a one contact. Answer incoming calls and make outbound calls.
- Addressed and resolved customer product complaints empathetically and professionally.
- Gathered and verified all required customer information for tracking purposes.
- Defused volatile customer situations calmly and courteously.
- Met or exceeded service and quality standards every review period.
- Responded to customer requests for products, services, and company information.
Outbound Sales
Aerotek
06.2015 - 09.2015
- Make outbound calls to customers who have previous been with the company. Try win their business back or pitch the most current rates for their energy supply.
- Defused volatile customer situations calmly and courteously.
Truck Unloader/ Cashier
Bealls
04.2013 - 07.2015
- Unload trucks as they came in. Process all the merchandise. Either hang up the clothing or fold it depending on the items. Re-merchandise the department with the new products while helping customers shop or answer questions. I would cash customers out and offer the credit card services that the company had.
Cashier
Lowes
01.2008 - 10.2011
- I would greet customers as they would walk into the store. Take customers to the products that they was looking for. I would cash customers out and if needed help them load they merchandise into their cars. I would create orders for commercial customers and setup deliveries. I would cut keys, glass, blinds, and mix paint for customers.
Cashier
Publix
12.2005 - 02.2007
- I would greet every customer as they came into the store or walk near me. I would cash customers out, bag their groceries and sometimes be able to help them to their car. I re-stocked the shelves and made them presentable.
Education
High School Diploma -
Zephyrhills High School
Zephyrhills, Fl01.2007
Skills
- Very Dependable
- Leadership Abilities
- Strong Communication skills
- Computer knowledge
- Fast learner
- Retention Knowledge
- Organization
- Housekeeping
- Laundry
- Attention to detail
- Crew management
- Cleaning and sanitizing
Timeline
Cleaner
Checkpoint Flooring Solutions
02.2018 - Current
Retail Sales Associate
Badcock Home Furniture
02.2017 - 01.2018
CSR
24/7 Intouch
10.2015 - 02.2017
Outbound Sales
Aerotek
06.2015 - 09.2015
Truck Unloader/ Cashier
Bealls
04.2013 - 07.2015
Cashier
Lowes
01.2008 - 10.2011
Cashier
Publix
12.2005 - 02.2007
High School Diploma -
Zephyrhills High School