ARLYN PASION

• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Answered call lights and supported patient comfort by assisting and listening what they need
• Performed accurate documentation of patient behavior and let the nurses know if notice of sudden change of each resident
• Reduced fall incidents by implementing safety measures like bed alarms, provide proper mechanical lift or any device that is needed for transfers
• Improved patient quality care by monitoring cleanliness of each resident

• Improved client relations with exceptional communication skills, providing information on products and services as needed.
• Assisted in the efficient flow of information between departments with timely delivery of messages and documents.
• Achieved strong relationships with vendors by coordinating deliveries, payments, and order tracking details accurately and professionally.
• Expedited problem resolution for dissatisfied customers by escalating concerns to appropriate managers or supervisors when necessary.
• Maintained up-to-date knowledge of company policies, procedures, and offerings to better serve clients and assist coworkers when necessary.
• Promoted a positive company image through courteous interactions with clients both over the phone or face-to-face encounters at the reception desk.
• Streamlined office processes for increased efficiency by organizing, maintaining schedules and , transportation for doctors appointments.
• Managed confidential information with discretion while processing sensitive documents
• Ensured a welcoming environment for family members and new admissions by maintaining a clean and organized reception area
• Reduced wait times for clients by effectively directing calls to appropriate departments and personnel.
• Provided exceptional customer service through prompt response to inquiries via phone, email, or in-person visits.

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• Facilitated social and physical interaction by gathering them in morning exercises to perforn active range of motion and assist patient for ambulation
• Encouraging bed bound and Alzhiemers patient to participate on passive range of motion
• Coordinated with supervisor if patient needs special shoes or splints to prevent from contraction
• Maintained accurate documentation of patient progress for effective care coordination.