Arlyn V Hodgetts

PROFESSIONAL EXPERIENCE

Housekeeping Manager

Memphis Vitality Hotel | August 2025 – Present

• Manage daily housekeeping operations for a 200+ room hotel, ensuring cleanliness standards and guest satisfaction.
• Supervise, train, and support housekeeping staff and supervisors to maintain service quality.
• Oversee scheduling, labor control, and inventory management to ensure operational efficiency.
• Coordinate with Front Office, Maintenance, and other departments for smooth daily hotel operations.
• Handle guest requests and service recovery to maintain positive guest experience.
• Provide support for cross-department operations including Front Office assistance and Manager on Duty coverage as needed.

Executive Housekeeper

Wyndham Garden | July 2023 – February 2025

• Managed housekeeping operations, staff performance, and daily room inspections.
• Maintained cleanliness standards and ensured brand compliance.
• Controlled inventory and supplies while supporting budget efficiency.
• Coordinated with departments to resolve maintenance and guest-related issues.

Housekeeping Supervisor

Hampton Inn by Hilton | August 2021 – June 2023

• Supervised housekeeping team and assigned daily room duties.
• Conducted inspections to ensure cleanliness standards were met.
• Trained new staff and supported operational workflow improvements.
• Assisted in resolving guest concerns and room readiness issues.

Office Clerk / Cashier

Gerry’s Grill Restaurant and Bar (Philippines) | January 2015 – March 2018

• Handled cashiering, guest transactions, and customer service.
• Assisted in daily front-of-house operations and guest support.
• Maintained accuracy in billing and cash handling procedures.