Detail-oriented professional with strong customer service skills and a knack for organization. Proven ability to streamline processes and enhance customer experiences in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Sound Engineer
Tinaz Entertainment
Hicksville, NY
09.2022 - Current
Conducted regular equipment maintenance, reducing downtime and improving reliability.
Collaborated with sound engineers to troubleshoot technical issues in real-time.
Ticketer
South Asian Cultural Events
Levittown, NY
10.2020 - Current
Managed ticket sales and inventory using event management software.
Streamlined ticketing processes to enhance customer service efficiency.
Coordinated with event organizers to ensure accurate ticket allocation.
Trained new staff on ticketing procedures and customer interaction techniques.
Intern
Kay Tech Solutions LLC
Hicksville, NY
06.2024 - 08.2024
Gained hands-on experience in WordPress and other software programs, increasing proficiency and expanding technical skill set.
Developed customized themes and plugins.
Sorted and organized files, spreadsheets, and reports.
Swim Instructor
Saf-T-Swim
Levittown, NY
10.2023 - 05.2024
Instructed swim lessons for various ages and skill levels, ensuring safety and engagement.
Monitored student progress and provided constructive feedback for improvement.
Assisted in maintaining a safe and clean aquatic environment during classes.