Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Armaan Sharma

Sunnyvale,CA

Summary

Dynamic Online Store Manager with a proven track record at Podium.US, excelling in inventory management and customer satisfaction. Leveraged strong customer service skills to enhance user experience and resolve issues promptly. Certified in CPR and AED, fostering a safe environment in various roles, including coaching and lifeguarding.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Online Store Manager

Self Employed Services
01.2022 - Current
  • Addressed customer concerns promptly, resolving issues efficiently to maintain high satisfaction ratings.
  • Managed seasonal promotions effectively by planning ahead for product availability and adjusting marketing tactics accordingly.
  • Managed inventory levels to ensure timely fulfillment of customer orders and reduced stockouts.
  • Enhanced site search functionality for easier product navigation and better user experience.

Assistant Soccer Coach

Bay Area Surf
02.2023 - 06.2023
  • Promoted stretching, mobility work, and proper form to help athletes safely build strength.
  • Enhanced player skills by providing personalized coaching and feedback during one-on-one sessions.
  • Reviewed game tapes for individual player assessment which aided in developing targeted improvement plans.
  • Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
  • Prepared athletes for special competitions and tournaments.

Lifeguard

JCC
05.2022 - 05.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Soccer Coach

Palo Alto Soccer Club
03.2022 - 06.2022
  • Fostered a safe, positive environment for players to grow both athletically and personally through mentoring efforts.
  • Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
  • Adopted soccer strategies and tactics to maximize team potential.
  • Maintained player safety through careful practice and game supervision.

Education

High School Diploma - Business Finance

Archbishop Mitty Highschool
San Jose, CA

Skills

  • Product listing
  • Merchandising strategies
  • Performance reporting
  • Shipping coordination
  • Online advertising
  • Website management
  • CPR and AED certified
  • Customer Service and Support

Certification

Lifeguard

CPR

AED

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Assistant Soccer Coach

Bay Area Surf
02.2023 - 06.2023

Lifeguard

JCC
05.2022 - 05.2023

Soccer Coach

Palo Alto Soccer Club
03.2022 - 06.2022

Online Store Manager

Self Employed Services
01.2022 - Current

High School Diploma - Business Finance

Archbishop Mitty Highschool

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