Armaan (Athena) Pandey
Fairfax,VA
Summary
I will ensure every guest gets the experience they were looking for, making sure they are pleased with our service. Dependable and consistent. Enthusiastic with guests, but will also know when to leave the guest alone, each guest is different learning their flow is important. I've learned to communicate with staff in an efficient manner.
Overview
2
2
years of professional experience
Work History
Server
Pisco y Nazca
Reston, VA
2023.06 - Current
- Upscale Casual Fine Dining
- Adapted to new a flow of events
Back Server
Barcelona Wine Bar
11.2022 - Current
- Rustic fine dining - Had to give guests a relaxed fine dining experience alongside fast service.
- Tapas - Many food items are served at each table so coursing out is needed
- The goal of each server is to give each table/guest an unforgettable Spanish experience.
- Started wine knowledge journey
- Constantly overbooked, required extremely fast bussing and reset so we can seat new guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in a timely manner.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Server
Brx American Bistro
10.2021 - 10.2022
- Fine dining
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Learned regulars and their habit's to give them an experience catered towards them.
Education
High School Diploma -
Langley High School
Mclean, VA06.2023
Skills
- Quickly understanding flow of each guest
- When working in teams properly communicating
- Coursing
- Communicating allergies and table changes with chef/ BoH staff
- Billing and Payment Processing
- Restaurant timing
- Using slow time to get extra prep in
Timeline
Server
Pisco y Nazca
2023.06 - Current
Back Server
Barcelona Wine Bar
11.2022 - Current
Server
Brx American Bistro
10.2021 - 10.2022
High School Diploma -
Langley High School
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