Arman Khan

Accomplishments:
As a Senior Product Manager, I took responsibility for the strategic oversight and development of five mission-critical vendor tools. In parallel, I effectively led a dedicated team of four proficient developers, fostering an environment of collaboration, innovation, and collective excellence.

- Session Replay Technology
- Deep Linking Technology
- Company Analytics
- Voice of Customer tools

Duties and Responsibilities:
- Rigorously orchestrated comprehensive testing to validate the quality, functionality, and user-friendliness of each vendor tool.
- Conducted market research with key stakeholders to identify ideal markets leveraging suite of products and services offered by our vendor tools.
- Worked with key business stakeholders, channeling their vision into well-defined product roadmaps
- Monitoring project milestones and deliverables, proactively identifying potential impediments
- Orchestrated stakeholder communications, delivering timely and insightful reports on project status, issues, and pivotal changes to technical and business leadership.

I was in charge of creating a new omnichannel cross-functional communications product and strategy for all consumer lines of products.

Accomplishments:
- Created and started implementation of a comprehensive communication strategy that impacted every line of business
- Created multi-year product and implementation roadmap that was projected to save over $2 million in operational costs
- Launched a new internal email builder tool that reduced email creative creation time by 150% and reduced approval time by 50%

Duties:
- Coordinated testing to verify quality and usability of new product features.
- Worked with engineers to improve user experience and confirm builds meet user specifications.
- Created prototypes and visual mockups by liaising and collaborating with designers.
- Partnered with business customers to clearly develop and communicate strategic vision and product roadmap.
- Secured continuous project scope alignment with business objectives and made modifications to enhance effectiveness toward intended result.
- Monitored milestones and deliverables to stay ahead of schedules and proactively spot potential roadblocks.
- Directed stakeholder communication and reported status.

I oversaw product development for our core portfolio of products including communication, search functionality, and internal CRM products.

Accomplishments
- Drove 3 new products which increased revenue by 120%
- Created product strategy that helped us secure key government and national contracts
- Helped grow job seeker platform from 10,000 users average monthly users to over 100,000 monthly active users.

Duties
-Developed comprehensive White Label software API solutions for universities.
-Collaborated with peers and other design team members to discuss product enhancements and features.
-Making improvements to work processes and helping to train others.
-Communicated with developers to isolate root causes of defects.
- Supported Job Board Posting API

I helped build a startup from the ground up. Focused on all aspects of product development and product design.

Accomplishments
- Launched from 0 to over 10,000 users
- Helped secure first round of funding

Duties:
-Conducted customer and stakeholder interviews to identify needs and requirements.
-Collaborated with engineering and UX/UI to translate product roadmaps into functioning products.
-Partnered with businesses to develop and communicate strategic vision and product roadmap.
-Developed a deep understanding of the technology stack and its impact on the final product.
-Worked closely with sales teams to ensure client satisfaction from acquisition to proposal phases.
-Tracked costs and expenses and assessed closely against the original project budget.
-Agile methodologies to efficiently manage project needs.