Armando Acosta
Whittier,CA
Summary
Proven Network Administrator with a track record of enhancing system efficiency and customer satisfaction at MethodologyIt. Skilled in network troubleshooting and offering exceptional customer support, demonstrated through successful project completions and immediate resolution of network issues. Expert in system administration, leveraging technical support skills to boost performance and reliability.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Network Administrator
MethodologyIt
02.2024 - Current
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Identified and immediately resolved issues with network devices.
- Assisted IT staff on troubleshooting issues and closing calls.
- Monitored system performance and responded to alerts.
- Improved network efficiency by implementing and managing system updates and patches.
Delivery Driver
Amazon
08.2023 - 02.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
High School Diploma -
Whittier High School
Whittier, CA06.2019
Skills
- Network Troubleshooting
- System Administration
- Technical Support
- Customer Support
- IP Addressing
Certification
SEC+ Certification
Timeline
Network Administrator
MethodologyIt
02.2024 - Current
Delivery Driver
Amazon
08.2023 - 02.2024
High School Diploma -
Whittier High School