Armando Alvarez
Dinuba,CA
Summary
Dynamic and results-oriented professional with a proven track record in upselling and promotional support, demonstrated during my tenure at Payless Shoes Source. Skilled in problem-solving and excellent communication, I excel in fast-paced environments, consistently meeting deadlines. My energetic approach and superb time management skills have significantly contributed to enhancing customer satisfaction and sales performance.
Energetic employee successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
9
9
years of professional experience
Work History
Sales Associate
Payless Shoes Source
08.2007 - 04.2009
- Engaged with customers to effectively build rapport and lasting relationships.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
Driver
Me N Eds
03.2005 - 01.2007
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Cook Shift Leader
Fosters Freeze
03.2001 - 01.2005
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Maintained well-organized mise en place to keep work consistent.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Employee
Gutierrez Farms
01.2000 - 01.2002
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Applied effective time management techniques to meet tight deadlines.
Education
Associate of Arts -
Reedley College
Reedley, CANo Degree - History
Fresno State
Fresno, CAHigh School Diploma -
Dinuba
05-2003
Skills
- Upselling
- Promotional support
- Meeting deadlines
- Problem-solving skills
- Excellent communication skills
- Positive and professional
- Superb time management
- Energetic self-starter
- Service-oriented
- Excellent people skills
Timeline
Sales Associate
Payless Shoes Source
08.2007 - 04.2009
Driver
Me N Eds
03.2005 - 01.2007
Cook Shift Leader
Fosters Freeze
03.2001 - 01.2005
Employee
Gutierrez Farms
01.2000 - 01.2002
Associate of Arts -
Reedley College
No Degree - History
Fresno State
High School Diploma -
Dinuba
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