Armando Cabrera
Garland,TX
Summary
Dedicated leader skilled in enhancing team performance and resolving customer issues. Strong verbal communication abilities and business management acumen contribute to improved service delivery and client loyalty.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Barbershop Manager
Midtown Barbers
Dallas, TX
11.2021 - Current
- Managed daily operations to uphold quality standards and enhance team performance.
- Established efficient scheduling systems to enhance barber availability and streamline client appointments.
- Instructed new barbers on effective customer service practices and shop policies to ensure consistent service delivery.
- Specificity: Analyzed customer feedback and resolved issues promptly, significantly improving satisfaction and loyalty.
- Fostered a positive team environment through regular meetings and performance evaluations.
- Implemented marketing strategies to promote the barbershop''s services and increase foot traffic.
- Maintained a clean, organized, and welcoming environment to attract new clients and retain loyal customers.
Assembly Line Worker
CVE
Dallas, TX
03.2023 - 07.2024
- Operated assembly line machinery, ensuring efficient production flow and adherence to safety protocols.
- Inspected finished products for quality assurance, identifying defects and implementing corrective measures.
- Collaborated with team members to enhance workflow efficiency and reduce downtime during shifts.
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Boxed, labeled, and transported items to support assembly operations.
Restaurant Waiter
Dallas Country Club
Dallas, TX
01.2019 - 12.2020
- Delivered exceptional dining experiences by providing attentive service and anticipating guest needs.
- Coordinated with kitchen staff to ensure timely order fulfillment and quality standards.
- Trained and mentored new waitstaff on service protocols and club policies.
- Managed multiple tables efficiently while maintaining high levels of guest satisfaction.
- Assisted in inventory management by monitoring stock levels of supplies and placing orders as needed.
- Resolved guest concerns promptly, enhancing overall customer relations and loyalty.
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
Education
High School Diploma -
South Garland High School
Garland, TX05-2020
Skills
- Verbal communication strength
- Customer service excellence
- Highly motivated self-starter
- Professional manner
- Business management
- Friendly, positive attitude
- Problem-solving
- Time management
- Attention to detail
- Reliable and responsible
- Organization and time management
Certification
- Licensed Barber - 2021
Languages
English
Full Professional
Timeline
Assembly Line Worker
CVE
03.2023 - 07.2024
Barbershop Manager
Midtown Barbers
11.2021 - Current
Restaurant Waiter
Dallas Country Club
01.2019 - 12.2020
High School Diploma -
South Garland High School