- Electronics and Circuit Building
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- I enjoy helping others and giving back to the community
- DIY and Home Improvement
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- I have a passion for photography and editing photos
Armando Carrillo
Cathedral City,CA
Summary
Proven to excel in fast-paced environments, I leveraged my problem-solving abilities and customer service skills at Unifi Service to enhance operational efficiency and guest satisfaction. My adeptness at handling heavy loads and resolving guest concerns led to a significant improvement in service delivery, demonstrating a commitment to workplace safety and adaptability.
Overview
3
3
years of professional experience
Work History
Ramp Agent
Unifi Service
05.2024 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 4 daily flights.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Connected electrical power unit and hoses to aircraft.
- Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
Pool Attendant
Best Western
01.2024 - 05.2024
- Moved umbrellas and lounge chairs at request of guests.
- Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
- Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
- Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
- Checked side duty list for opening and closing procedures.
- Assisted in setting up and breaking down equipment for special events held at the pool area.
- Monitored weather conditions closely to ensure the safety of swimmers during adverse circumstances.
Gift Shop Cashier
Travel Traders LLC
07.2022 - 01.2024
- Provided exceptional customer service through active listening and empathetic communication, addressing concerns effectively while maintaining a positive demeanor.
- Maximized efficiency during peak hours by quickly processing transactions without sacrificing accuracy or customer service quality.
- Utilized time management skills effectively, balancing multiple responsibilities such as cashiering duties and restocking shelves simultaneously.
- Participated in regular staff training sessions to remain up-to-date with store policies, procedures, and product offerings.
Education
High School Diploma -
Desert Chapel High School
Palm Springs, CA05-2023
Skills
- Problem-solving
- Guest service
- Workplace safety
- Loading and unloading
- Adaptability in situations
- Heavy lifting
- Goal-oriented mindset
- Decision-making
- Cash handling expertise
- Handling complaints
- Customer service
- Scheduling flexibility
Interests
Timeline
Ramp Agent
Unifi Service
05.2024 - Current
Pool Attendant
Best Western
01.2024 - 05.2024
Gift Shop Cashier
Travel Traders LLC
07.2022 - 01.2024
High School Diploma -
Desert Chapel High School