Armando Chavez

1.As a Volunteer at Rehab Division we support firefighters and emergency responders with physical rehabilitation during prolonged operations with our specialized Rehab 3 unit to major incidents, SWAT situations, grass fires and others events ensuring responders' well-being.

Providing shelter and climate control for comfort in extreme weather conditions.

Distributing hot and cold beverages to maintain hydration during emergencies.

Supplying blankets and rest facilities, including onboard restroom when necessary.

2.As a volunteer of Community Risk Reduction we support the district in non-firefighting roles, including:

• Community Education (school programs)
• CPR Instruction
• Car Seat Safety
• Public Relations Events
• Administrative Tasks

We aim to engage with the community—both online and in person—through safety education programs, helping to protect families and strengthen public awareness.

Key Goal: Educate and connect with citizens in various settings to promote safety.

Provided advanced technical support for hardware, software, networking, and system issues to minimize downtime.

• Led troubleshooting for complex IT problems, escalating to higher-level teams as needed.
• Managed and mentored junior IT support staff, enhancing team efficiency and knowledge sharing.
• Administered IT infrastructure, including servers, workstations, and cloud systems.
• Implemented and enforced IT security policies to ensure compliance with GDPR and HIPAA standards.
• Oversaw software deployments, patches, and system upgrades while collaborating with cross-functional teams.
• Developed and documented IT procedures, knowledge base articles, and training materials for end-users.
• Configured and troubleshot enterprise systems such as Active Directory, VPN, VoIP, and MDM.

• Directed oversight of language services, including interpretation and translation, at Covid-19 vaccination site funded by FEMA.
  Tracked and managed over 100 volunteers from diverse organizations during operational months.
  Partnered with FEMA and various non-profits to optimize volunteer engagement and service effectiveness.

• Booked DJs, Music Artist, organized the venue for special events
• Developed budgets for club operations and promotional activities.
• Analyzed event data to enhance future planning efforts.
• Coordinated with vendors to ensure prompt supply delivery for events.
• Organized and promoted club events, including entertainment bookings.
• Maintained social media accounts, ensuring regular updates on club activities.
• Created promotional materials, including flyers, posters, and banners.
• Researched venues for events and negotiated contracts with owners.
• Tracked advertising campaigns and communications strategies to assess effectiveness.

• Launched computer services business specializing in all-encompassing IT support for small businesses and residential customers.
  Completed hardware upgrades like memory installation to boost operational efficiency.
  Facilitated comprehensive malware removal processes, safeguarding client data.
  Executed efficient software deployment and configuration for improved functionality.

• Advanced through roles from Field Sales Representative to management, showcasing a commitment to professional growth.
  Directed establishment of training facilities equipped with computer resources in various states.
  Conducted extensive training for sales representatives and managers on telecommunications products, including AT&T Wireless Group and AT&T Cable.
  Implemented training programs that improved understanding of complex product offerings.

• Assembled diverse components for Compaq Presario 3rd Generation desktops during overnight shifts.
  Interpreted assembly diagrams to ensure accurate component integration.
  Utilized hand and power tools to assemble motherboards, hard drives, and RAM modules.
  Conducted quality checks on completed units to maintain high standards.
  Maintained efficient workflow to meet production targets in fast-paced environment.
  Adhered to safety protocols throughout assembly processes.