Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
Work History
Client Relationship Manager
U.S Bank
Las Vegas
04.2024 - Current
Consistently delivered high-quality customer service while managing daily banking transactions, account maintenance, and financial needs.
Balanced and maintained accuracy of TCR operations, ensuring compliance with bank policies and minimizing cash discrepancies.
Built strong customer relationships resulting in increased client satisfaction, retention, and referral opportunities.
Achieved a 95% customer service score through strong client relationship management and personalized banking support.
Recognized as a top-performing banker during Q2 2025 for exceeding sales, service, and operational goals.
Manager
La Flor De Michoacan Paleteria Y Neveria
Las Vegas
01.2012 - 04.2024
11 years of experience in managing and leading teams in the food and beverage industry.
Proven track record of successfully increasing sales, customer satisfaction and profitability.
Strong understanding of inventory management, cost control and budgeting.
Excellent knowledge of industry trends , product earnings and customer preferences.
Exceptional interpersonal skills, able to communicate and collaborate with team members, customers, and vendors.
Proficient in utilizing point-of-sales system and other relevant software applications.
Ability to multitask , prioritize and work in a fast paced environment.
Crew Photographer
NYS
Las Vegas
08.2019 - 12.2019
Detailed price and package options to guide customer decisions.
Photographed special events, parties and portraits.
Set up lights, backdrops and props for shoots and events.
Configured camera equipment to ensure optimal setup for photography shoots.
Captured portraits of individuals, families, and small groups in studio and on location.
Operated traditional and digital cameras with tripods, filters, and flash attachments for optimal photography.
Directed activities of workers setting up photographic equipment.