Armando Correa
Santa Monica,CA
Summary
I've worked in the hospitality and customer service industry for many years. I work hard, seek efficiency in all aspects of work throughout and do the best I can to ensure the satisfaction of the guest as well as the satisfaction of the staff and management.
Overview
5
5
years of professional experience
Work History
Car Wash Manager
Correa Santa Monica Mobile Car Wash
Santa Monica, CA
09.2019 - Current
- Detailed inside of vehicles, including scrubbing, shampooing and vacuuming interior.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Scheduled, assigned and supervised staff members in the car wash department.
- Created and managed budgets for travel, training and team building activities.
Server
Bubba Gump Shrimp
Santa Monica, CA
09.2018 - 12.2023
- Taking orders for guest and inputting them in aloha pos system. Handled money transactions accurately while following company procedures for handling cash payments.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Food running, Ensuring great guest experience and safety.
- Stayed informed about daily specials, new menu items, promotions
Education
Associate of Arts - Linguistics
Santa Monica College
Santa Monica, CA06-2019
Associate of Arts - Arts And Humanities
Santa Monica College
Santa Monica, CA06-2019
Skills
- Staff Training and Development
- Vehicle Cleaning
- Customer Service
- Quality Control Understanding
- Spanish Fluency
Timeline
Car Wash Manager
Correa Santa Monica Mobile Car Wash
09.2019 - Current
Server
Bubba Gump Shrimp
09.2018 - 12.2023
Associate of Arts - Linguistics
Santa Monica College
Associate of Arts - Arts And Humanities
Santa Monica College