Armando Cortez
Hayward,CA
Summary
Knowledgeable in area's of Case Management ,Addiction and Treatment , at risk communities, Working with men, with direct life experience and a minimum of 6 months volunteer and work experience. Areas of strength include effective communication abilities friendly , dependable , highly motivated, and detail orientated.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Residential House Manager
Life House Recovery Inc
Hayward, CA
01.2024 - Current
- Enhanced resident satisfaction by addressing and resolving concerns in a timely manner.
- Streamlined daily operations for increased efficiency through effective staff management and delegation of tasks.
- Maintained a safe living environment by enforcing house rules and conducting regular safety inspections.
- Improved overall house cleanliness, implementing strict cleaning schedules for staff members.
- Randomly U/A clients
- Conduct nightly bed checks
- Provide a safe welcoming environment
Cashier / Stocker
Dollar Tree
Hayward, CA
11.2023 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Sunset High School
Hayward, CA06.1998
Skills
- Hard worker
- Fast learner
- Facility Inspections
- Facility Oversight
- Behavior Modeling
- Crisis Intervention
- Safety Management
- Policy Enforcement
- Discipline Administration
- Active Listening
- Communication Clarity
- Excellent Communication
- Attention to Detail
- Self Motivation
- Reliability
- Problem-solving abilities
- Life Skills Development
- Crisis Management
Certification
- CADTP Registered
Timeline
Residential House Manager
Life House Recovery Inc
01.2024 - Current
Cashier / Stocker
Dollar Tree
11.2023 - Current
Sunset High School