Army
Armando Figueroa
United States Army Reserve
Westerville,OH
2
Languages
1
Certification
23
Years of experience
Results-driven e-commerce manager with a proven track record in order processing, social media strategy, and supplier management. Ready to leverage expertise to enhance online product visibility and drive customer engagement.
Work History
Army
6 Years- Demonstrated personal responsibility by consistently meeting deadlines and commitments, ensuring project continuity.
- Maintained high productivity in fast-paced environments, contributing to team objectives and successful project completion.
- Balanced teamwork and independent tasks to achieve project goals successfully.
- Effectively adjusted to new situations by swiftly acquiring necessary skills.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Enhanced communication skills through regular interactions, fostering collaboration and rapport among team members.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Order Picker
1 Year 1 Month- Selected and assembled orders accurately based on customer specifications.
- Organized inventory to streamline picking process and minimize errors.
- Operated electric pallet jack to efficiently transport materials within warehouse.
- Collaborated with team members to enhance workflow efficiency.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
- Labeled and packaged products according to company standards to minimize damage during transport.
Assembly Line Worker
3 Months- Operated assembly line machinery to ensure efficient production flow.
- Maintained quality control by inspecting finished products for defects.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Enhanced product quality by performing thorough inspections of assembled items, identifying any issues or inconsistencies for correction.
- Assembled components independently to meet project milestones.
- Trained new employees on safety protocols and standard operating procedures.
Baker
1 Year 6 Months- Prepared and baked a variety of breads, pastries, and desserts to meet customer demand.
- Operated industrial baking equipment efficiently to ensure consistent product quality.
- Trained new team members on baking techniques, safety protocols, and equipment usage.
- Maintained cleanliness and organization of baking station and storage areas to comply with health regulations.
- Operated and maintained bakery equipment, including ovens and mixers.
- Complied with health and safety codes to protect staff and customers.
- Produced consistently high-quality baked goods for customers.
- Implemented quality control measures to ensure products met company standards for taste and presentation.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Increased customer satisfaction with friendly and efficient service.
- Followed food safety standards when handling ingredients.
- Cleaned kitchen equipment regularly to ensure optimal performance.
- Prepared dough for a a variety of pastries, cakes and breads.
- Monitored temperatures of ovens, proof boxes and other equipment.
- Packaged baked goods for display in retail area.
- Prepared frostings and other toppings for cakes and pastries.
- Restocked bakery display cases with fresh items throughout the day.
- Determined baking times for various items.
- Managed display cases to verify freshness and attractiveness of products.
Coding Instructor
1 Month- Conducted hands-on coding workshops that increased student engagement and developed practical coding skills.
- Mentored students on project-based learning, fostering critical thinking and problem-solving abilities.
- Developed customized coding curriculum for diverse learning styles and skill levels.
- Implemented feedback mechanisms to improve instructional methods and course materials continuously.
- Led professional development sessions for peer instructors on emerging programming languages and technologies.
- Provided ongoing support for students during coding competitions and hacking, leading to numerous award-winning entries.
- Mentored struggling students through one-on-one sessions, leading to significant improvements in coding proficiency.
Online Shop Owner
1 Year 11 Months- Implemented targeted marketing strategies to increase brand awareness and drive traffic.
- Developed and managed online product listings to enhance visibility and attract customers.
- Streamlined order fulfillment processes to improve customer satisfaction and reduce turnaround time.
- Analyzed sales data to identify trends and optimize inventory management practices.
- Established partnerships with suppliers to secure competitive pricing and reliable product sourcing.
- Utilized social media platforms effectively for engaging content creation and promotion of products, resulting in heightened online visibility.
- Addressed customer disputes to ensure satisfaction and retention. courteously to enhance customer satisfaction.
- Developed and executed marketing campaigns to increase online sales and customer engagement.
- Researched and developed new products to meet customer demands.
Laundry Clerk
2 Years 7 Months- Operated industrial laundry equipment to ensure optimal cleaning and processing of garments.
- Streamlined workflow processes, improving turnaround time on laundry services.
- Trained new staff on proper equipment usage and safety protocols in laundry operations.
- Oversaw inventory management for laundry supplies, ensuring accurate stock levels were maintained. for laundry supplies, maintaining accurate stock levels.
- Monitored quality control measures, enhancing customer satisfaction with cleaned items.
- Developed maintenance schedules for machinery, reducing downtime and operational disruptions.
- Assisted in resolving customer inquiries and complaints, promoting service excellence and retention.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly to maintain client satisfaction.
- Evaluated employee performance periodically to identify areas for improvement or potential growth opportunities.
Cleaner
3 Months- Maintained cleanliness and sanitation standards across various facilities.
- Ensured compliance with health and safety regulations during all cleaning tasks.
- Operated cleaning equipment, including floor scrubbers and pressure washers.
- Trained new staff on proper cleaning techniques and safety protocols.
Computer Programmer
8 Months- Developed software applications using Python, Java, and C++ to meet client specifications.
- Collaborated with clients to gather requirements and provide tailored programming solutions.
- Implemented debugging and testing protocols to ensure software quality and performance.
- Managed project timelines and deliverables to ensure on-time completion of multiple software projects.
- Mentored junior programmers in coding best practices and problem-solving techniques.
- Enhanced existing code bases through refactoring, resulting in improved performance and easier maintenance.
- Conducted code reviews to ensure adherence to industry standards and coding guidelines.
- Streamlined development processes by automating repetitive tasks, reducing manual effort and enabling faster project delivery.
- Successfully migrated existing applications to cloud platforms for enhanced scalability and cost efficiency.
- Enhanced software performance by optimizing code and troubleshooting issues.
- Tested and deployed scalable and highly available software products.
Door-to-Door Sales Representative
4 Months- Engaged potential customers through direct sales efforts, effectively promoting subscription services.
- Developed strong relationships with clients to enhance customer satisfaction and retention rates.
- Conducted market research to identify new sales opportunities and tailor sales pitches accordingly.
- Trained and mentored new representatives on effective sales techniques and product knowledge.
Education
GED
Skills
Supplier management
Product procurement
Customer engagement
Order processing
E-commerce management
E-commerce platforms
Social media strategy
Supplier management
Certification
- [Area of certification] Training - [Timeframe]
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Online Shop Owner
Tiktok
02.2024 - 01.2026Read More
Army
United States Army Reserve
04.2020 - 04.2026Read More
Coding Instructor
Self Employed Web
11.2017 - 12.2017Read More
Laundry Clerk
Spincycles Laundry Solutions
03.2017 - 10.2019Read More
Cleaner
Cleaning Concepts
05.2014 - 08.2014Read More
Baker
Mariano's
04.2010 - 10.2011Read More
Order Picker
Jaws Factory
06.2009 - 07.2010Read More
Assembly Line Worker
Casterline Associates
09.2008 - 12.2008Read More
Computer Programmer
Self-employeed
11.2006 - 07.2007Read More
Door-to-Door Sales Representative
News Paper Precensia
11.2002 - 03.2003Read More
Triton College
GED
Read More