Armando Galvan
Robstown,TX
Summary
Dynamic Field Service technician with a proven track record at coastal bend wellhead , excelling in troubleshooting and repair. Recognized for enhancing customer satisfaction through effective problem-solving and teamwork. Skilled in field repairs and installation, I consistently improved operational efficiency and safety protocols, fostering a culture of excellence within the team.
Overview
9
9
years of professional experience
Work History
Field Service Technician
Coastal Bend Wellhead
07.2022 - Current
- Utilized diagnostic tools to analyze system failures and implement corrective actions swiftly.
- Documented service reports and maintenance logs accurately for compliance purposes.
- Improved workflow efficiency by streamlining service processes and reducing response times.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Discussed and recommended service options with customers and explained costs involved.
- Conducted comprehensive training sessions for new technicians, significantly improving their onboarding process and technical skills.
- Enhanced safety protocols during field service operations, leading to noticeable reduction in workplace incidents.
- Tested systems, noting issues and completing preventive maintenance.
Carpenter
JM Davidson Inc.
03.2019 - 07.2022
- Constructed and installed frameworks for residential and commercial buildings.
- Operated carpentry tools including saws, drills, and sanders to achieve precise finishes.
- Collaborated with project managers to ensure timelines and specifications met project requirements.
- Led a team of junior carpenters in executing complex construction projects efficiently.
- Implemented safety protocols to minimize workplace accidents and promote a safe working environment.
- Inspected materials and workmanship to uphold quality standards throughout construction phases.
- Trained new employees on tool usage, safety practices, and carpentry techniques to enhance team performance.
Field Service Technician
Baker Hughes A Ge
02.2018 - 03.2019
- Conducted on-site equipment installations and troubleshooting to ensure optimal performance.
- Collaborated with engineering teams to identify and resolve technical issues promptly.
- Performed routine maintenance checks on machinery to prevent operational downtime.
- Trained junior technicians on equipment operation and safety protocols effectively.
- Ensured adherence to safety standards during all field operations consistently.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Operated hand tools and power equipment according to company safety procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Followed safety procedures to avoid injuries in field.
Field Technician
Production Equipment Company Of South Texas
07.2016 - 01.2018
- Installed and maintained production equipment to ensure optimal functionality.
- Diagnosed technical issues and provided effective solutions in real-time.
- Collaborated with team members to streamline equipment setup processes.
- Conducted routine inspections and preventative maintenance on machinery.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Trained new technicians on safety protocols and equipment operation standards.
- Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
- Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
- Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
Education
High School Diploma -
Robstown High School
Robstown, TXSkills
- Problem-solving
- Positive attitude
- Troubleshooting and repair
- Field repairs
- Teamwork and coordination
- Valid Driver's license
- Repair and installation
- Field production
Languages
Spanish
Native or Bilingual
Timeline
Field Service Technician
Coastal Bend Wellhead
07.2022 - Current
Carpenter
JM Davidson Inc.
03.2019 - 07.2022
Field Service Technician
Baker Hughes A Ge
02.2018 - 03.2019
Field Technician
Production Equipment Company Of South Texas
07.2016 - 01.2018
High School Diploma -
Robstown High School