Armando Galvez
Vallejo,CA
Summary
Driven professional with successful sales background. Offers dynamic conflict resolution and problem-solving skills. Successfully handles challenges and takes on new tasks. Hardworking and reliable interpreter with strong ability in English. Offering English and Spanish. Highly organized, proactive and punctual with team-oriented mentality. Results-driven Educator with 1-year record of success and communication, planning and problem-solving abilities required for delivering exceptional education to students while maintaining supportive and structured learning environments. Polished in developing and implementing student-focused practices and technological strategies to enhance classroom settings. Boosts student engagement through experiential learning, team collaboration and digital approaches. Studious and passionate worker with extensive knowledge of teaching English and updating teaching procedures. Committed to mentoring students to enhance participation and increase overall success. Outgoing and friendly with fantastic attention to detail. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Bilingual Interpreter
Martinez Unified School District
Martinez, CA
05.2023 - Current
- Translated written and spoken materials for non-English speaking individuals and organizations.
- Facilitated communication between English and Spanish-speaking parties in both verbal and written forms.
- Conducted consecutive interpretations during meetings, conferences, interviews, court hearings, and other events.
- Organized and filed documents, both physically and electronically.
- Processed incoming mail and distributed to appropriate personnel.
- Provided administrative support for multiple departments within the organization.
- Prepared reports using Microsoft Office applications including Excel, Word, and PowerPoint.
- Typed letters, memos, emails, reports., using Microsoft Office Suite products.
- Provided support to teachers during instruction by helping to explain concepts and instructions in both English and Spanish.
- Assisted in translating classroom materials into Spanish for students with limited English proficiency.
- Organized and monitored small group activities to ensure that all students were engaged in learning.
- Assisted ESL learners in developing academic skills necessary for successful integration into mainstream classrooms.
- Encouraged students' participation in class activities by speaking their language whenever possible.
Customer Service Sales Representative
Lowes Home Improvment
Vallejo, CA
02.2012 - 07.2016
- Provided accurate information about products and services.
- Resolved customer service issues in a timely manner.
- Built sustainable relationships with customers through open communication.
- Identified potential opportunities to upsell products or services.
- Adhered to company policies when dealing with customers.
- Suggested additional products or services that may benefit the customer's needs.
- Developed strategies for improving the customer experience.
- Assisted customers with locating items in the store.
- Maintained accurate inventory records and restocked shelves when necessary.
- Received shipments of merchandise and stocked shelves accordingly.
- Performed regular cycle counts to ensure accuracy of inventory levels.
- Organized backroom stock, ensuring product is properly stored and labeled.
- Ensured that all products were priced correctly and displayed according to company standards.
- Conducted periodic audits of store supplies, such as price tags, shelf labels..
- Operated a forklift to move pallets of merchandise around the warehouse.
- Communicated with supervisors regarding any issues related to stocking activities.
- Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
Education
High School Diploma -
Vallejo High School
Vallejo, CA06-2011
Some College (No Degree) - Sociology
Solano Community College
Fairfield, CASkills
- Diplomatic Communication
- Excellent Written And Oral Communication
- Multi-Task Management
- Verbal And Written Communication
- Written And Oral Communication
- Documentation And Notes
- Administrative Support
- Microsoft Outlook, Word, And Excel
- Online Chat And Email
- Continuous Improvement
- Appointment Scheduling
- Service Assistance And Support
- Highly Effective Communication
- Meeting Support
- Meeting Preparation
- Punctual And Reliable
- Merchandise Stocking And Replenishing
- Heavy Lifting
- Load Sorting
- Product Labeling
- Truck Unloading
- Paperwork Reviewing
- Friendly And Personable
- Scanning
- Forklift Operation
- Shipping And Receiving
- Complex Problem-Solving
- Storage Organization
- Customer Assistance
- Order Receiving
- Customer Support
Accomplishments
Heart and Soul academic award in High School.
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Bilingual Interpreter
Martinez Unified School District
05.2023 - Current
Customer Service Sales Representative
Lowes Home Improvment
02.2012 - 07.2016
High School Diploma -
Vallejo High School
Some College (No Degree) - Sociology
Solano Community College
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