Armando Gonzalez
Famous Philly's
fort mohave,AZ
2
Languages
1
Certification
19
years of professional experience
Reliable food service professional with 15+ years of experience in kitchen management, customer service, and high-volume line cook operations. Skilled in training new hires, supervising shifts, and maintaining food quality, sanitation, and accurate order flow. Focused on improving efficiency, supporting strong teamwork, and delivering consistent guest service.
Work History
Cook Shift Leader
2 Years 1 Month- Trained kitchen staff on grill, fryer, and sandwich assembly procedures.
- Supervised shift food preparation, maintaining speed and consistency across cheesesteak orders.
- Monitored food safety, sanitation, and holding temperatures throughout shift.
- Prepared ingredients, stocked stations, and organized prep areas for efficient service.
- Resolved customer order issues promptly, preserving service quality and accuracy.
- Maintained clean workspaces, equipment, and closing procedures to restaurant standards.
Shift Leader
2 Years 2 Months- Supported crew during shifts by assigning tasks and keeping front-of-house and kitchen operations running smoothly.
- Monitored inventory levels to prevent shortages, completed regular audits, and ordered supplies as needed.
- Worked with kitchen staff to keep food moving on time and reduce customer wait times.
- Helped build positive a positive work environment that improved morale and lowered turnover.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Lead Line Cook
12 Years 11 Months- Supervised line cooks during high-volume service, maintaining consistent food quality and ticket timing.
- Prepared steaks, seafood, and signature menu items to recipe and portion standards.
- Monitored grill, sauté, and prep stations to support smooth kitchen workflow.
- Trained new cooks on food safety, sanitation, and station procedures.
- Enforced cleanliness standards across cooking surfaces, tools, and work areas.
- Restocked ingredients and supplies to keep production stations fully operational.
- Inspected plated dishes for temperature, presentation, and order accuracy before delivery.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Cultivated a positive working atmosphere among kitchen staff, fostering camaraderie and a strong sense of teamwork.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
- Trained junior cooks on proper cooking techniques, safety protocols, and kitchen etiquette, promoting a positive work environment.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Maintained high-quality food standards by ensuring consistent execution of recipes and presentation techniques.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Developed strong teamwork skills by collaborating with other line cooks to maintain a smooth workflow during busy shifts.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Handled portion control activities according to specified instructions provided by chef.
- Upheld strict adherence to food safety regulations by regularly sanitizing workstations and monitoring cooking temperatures for optimal results.
Education
High School Diploma
Skills
Food preparation
Cooking techniques
Culinary techniques
Sanitation procedures
Multitasking
Kitchen management
Inventory management
Multitasking and organization
Time management
Task delegation
Task management
Customer service
Accomplishments
winner of the fastest times for our location at
Certification
- Licensed peer support counseling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cook Shift Leader
Famous Philly's
10.2024 - CurrentRead More
Shift Leader
Taco Bell Inc.
01.2021 - 03.2023Read More
Lead Line Cook
Outback Steakhouse
06.2007 - 05.2020Read More
Mohave Accelerated Learning Center
High School Diploma
Read More