Armando Gonzalez Marquez
Port Jefferson Station
Summary
Proven track record in HVAC and transport logistics, demonstrated at Lennox NAS with exceptional skills in route optimization and customer service. Expert in reducing costs and enhancing efficiency, securing client satisfaction through high-quality service delivery. Skilled in safety awareness and documentation, achieving notable reliability in operations.
Overview
12
12
years of professional experience
Work History
Carrier Owner Operator
Kairos Transport LLC
04.2024 - Current
- Achieved high levels of punctuality and reliability in meeting scheduled pick-up and delivery times.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Developed strong relationships with clients, providing excellent customer service and support.
- Optimized routing schedules to minimize transit times while reducing fuel consumption.
Manager HVAC Technician
Lennox NAS
10.2020 - 04.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
HVAC Technician
Lennox NAS
10.2016 - 08.2020
- Repaired and replaced motors, bearings and belts.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
- Traveled to job sites for both scheduled and emergency appointments.
- Recommended appropriate upgrades to clients'' existing systems, resulting in increased energy efficiency and cost savings.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
HVAC Technician
Concort Management
04.2013 - 10.2016
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
Education
No Degree - HVAC
Ramon Avila Technical School
Puerto Rico05-2001
Skills
- Weather tolerance
- Cost reduction
- Route optimization
- Safety awareness
- Documentation & recordkeeping
- Route planning
Timeline
Carrier Owner Operator
Kairos Transport LLC
04.2024 - Current
Manager HVAC Technician
Lennox NAS
10.2020 - 04.2024
HVAC Technician
Lennox NAS
10.2016 - 08.2020
HVAC Technician
Concort Management
04.2013 - 10.2016
No Degree - HVAC
Ramon Avila Technical School
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