Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Armando Juarez

San Antonio

Summary

I am passionate about continuous learning and professional development. I am seeking a position where I can apply and enhance my skills, take on new challenges, and grow within the company. I always strive to give my best in every task I undertake. With my experience, I am confident that I can be a valuable asset to the growth and success of your department and company.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Print & Insert Operator Specialist

Fidelity Information Services
02.2019 - Current

Currently, I am responsible for operating multiple commercial printers, including IP5000 and VC40000, as well as other models for single-sheet printing. Additionally, I handle post-processing equipment such as Hunkeler and Tecnau, among others.

I have specialized in configuring these printers to adapt them to new customer applications and different types of paper, ensuring optimal printing based on customer needs. Furthermore, I have gained in-depth knowledge of the internal components of these machines, allowing me to quickly identify and resolve technical issues, this helps the production department to minimize downtime and ensuring continuous operations.

Audio Video Installer

Iglesia La Mies
12.2018 - Current

In my role as Audio, Video, and Lighting Leader in a 500-person church, I have gained experience in installing, configuring, and maintaining electrical systems. I have worked with large-scale equipment, including Line array systems, professional lighting, and communication circuits between devices.

Part of my responsibilities involved is configuring communication networks between equipment, ensuring proper system integration through structured cabling and specific protocols.

I have performed diagnostics and troubleshooting, applying knowledge of electrical circuits, low-voltage connections, and communication protocols.

This experience has allowed me to develop skills in installation, preventive and corrective maintenance of electronic equipment, as well as identifying and resolving technical issues that are essential for a Printer Technician position.

Support Analyst

Roger Merchant Inc
06.2022 - 09.2022

As a Technical Support Analyst, I provided assistance in installing, activating, and maintaining card payment systems, ensuring proper operation. I offered 24/7 support, troubleshooting technical issues and assisting clients with reconciliations and unwanted charges. My experience includes fault diagnosis, customer support, and payment system optimization.

Education

No Degree - Information Technology

DeVry University
San Antonio
06-2026

Diploma - Audio

Pro Audio
Mexico City, Mexico
07-2023

Associate of Science - Cyber Security And Information

Facultad De Ciencias Fisico Matematicas UANL
Nuevo Leon, Mexico
12-2019

Skills

    Operating system knowledge

    Analytical and problem-solving

    Attention to detail

    Software & Hardware Support

    Networking skills

    Patience & Empathy

Certification

  • 2024 CompTIA Network +
  • 2019 CISCO CCNA

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Support Analyst

Roger Merchant Inc
06.2022 - 09.2022

Print & Insert Operator Specialist

Fidelity Information Services
02.2019 - Current

Audio Video Installer

Iglesia La Mies
12.2018 - Current
  • 2024 CompTIA Network +
  • 2019 CISCO CCNA

No Degree - Information Technology

DeVry University

Diploma - Audio

Pro Audio

Associate of Science - Cyber Security And Information

Facultad De Ciencias Fisico Matematicas UANL
Armando Juarez