
As an FOH team member, I have learned to improve in customer service and effective communication. I have proven my ability to manage under high pressure situations while maintaining a welcoming dining environment. I've experienced in conflict resolution and time managementand consistently enhance customer satisfaction through teamwork and precision.
My responsibilities as front of house at Chick-Fil-A were to deliver enthusiastic customer service, taking and fulfilling orders accurately, managing drive-thru and mobile traffic, and maintaining a clean, welcoming dining room and counter environment.
My role at Goode Company was to be responsible for providing first and last impression for guests by greeting them warmly, managing reservations and seating efficiently, coordinating with staff to ensure timely service, maintaining a clean and welcoming environment, and communicating effectively to enhance the overall dining experience. My role required a strong commitment to hospitality, strong communication skills, and a professional demeanor to uphold the company's high standards.