Armando Loera
San Antonio,TX
Summary
Results-oriented department manager with extensive experience in staff training, inventory management, and process improvements. Demonstrated success in enhancing team performance and operational efficiency while ensuring compliance with food safety standards.
Overview
13
13
years of professional experience
Work History
Sales /Food Vendor
Mexican Snacks
San Antonio, TX
04.2025 - Current
- Prepared and served diverse Mexican snacks, ensuring high quality and customer satisfaction.
- Managed inventory levels, restocking supplies to maintain operational efficiency.
- Attracted customers and generated sales using promotional materials.
- Loaded and unloaded boxes and pallets of merchandise for customers.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
Department Manager
Walmart
San Antonio, TX
11.2012 - 08.2024
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Managed team performance, providing mentorship and training to enhance skills and productivity.
- Implemented process improvements that streamlined workflows and increased operational efficiency.
- Developed staff schedules, optimizing labor resources to meet customer demand effectively.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Led a team of professionals to consistently achieve or exceed performance targets.
- Developed and executed innovative promotions, driving increased foot traffic and sales.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Team Member /Customer Service Cashier
Orange Leaf Frozen Yogurt
San Antonio, TX
01.2022 - 01.2023
- Maintained cleanliness and organization of work area, ensuring compliance with health standards.
- Assisted in training new team members on service protocols and operational procedures.
- Collaborated with team to efficiently manage inventory levels and product displays.
- Handled customer inquiries and resolved issues promptly, improving overall experience.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong cooperative relationships with coworkers and managers.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Learned all required tasks quickly to maximize performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
High School Diploma -
Southwest High School
San Antonio, TX06-2012
Skills
- Strong communication skills
- Staff training and supervision
- Food safety knowledge
- Food safety
- Inventory management
- Sales and marketing
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Sales /Food Vendor
Mexican Snacks
04.2025 - Current
Team Member /Customer Service Cashier
Orange Leaf Frozen Yogurt
01.2022 - 01.2023
Department Manager
Walmart
11.2012 - 08.2024
High School Diploma -
Southwest High School
Management
Professional In The Work Invironment.
Led teams
Achive goals
Demonstrate Intergrity
Excelent customer service
Excelent dealing with angry customers making sure they leave with a smile andmake sure they will comeback,
Setting expectations, goals