Armando Lopez
Manteca
Summary
Experienced technician that is able to adapt to different circumstances. Able to learn on the go and keep a positive attitude. Team player and goal oriented. Could handle pressure situations that might come up.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Field Service Technician
Power Business Technology
04.2019 - Current
- Installed, repair, and maintain copiers, printers, and wide format machines
- Help customers with their printing needs
- Maintain inventory, prepare supplies for the daily tasks
- Work with fellow technicians to accomplish service numbers provided by our management team.
- Help our IT team troubleshoot networkin issues like scan to email, scan to folder, and printing problems
Field Service Supervisor
Zoom Imaging Solutions
05.2017 - 04.2019
- Support a team of copier technicians
- Troubleshoot issues in which technicians can't figure out
- Provide reports to the service area manager
- Help provide support to the service team in order to be able to reach the goal set.
Field Service Technician
Zoom Imaging Solutions
12.2013 - 05.2017
- Troubleshoot copier issues
- Use tools like multi-meters, screwdrivers, pliers, and other common tools to reach the goal of fixing the machines
- Maintain a clean and organize inventory
- Interact with customers
- Reach goal of closing out 5 service tickets per day.
Field Service Technician
SHARP BUSINESS SYSTEMS
10.2007 - 12.2013
- Troubleshoot copier issues
- Use tools like multi-meters, screwdrivers, pliers, and other common tools to reach the goal of fixing the machines
- Maintain a clean and organize inventory
- Interact with customers
- Reach goal of closing out 5 service tickets per day.
Education
Associate in Electronics - Computer Electronics
ITT Technical Institute-Lathrop
Lathrop, CA12.2007
High School Diploma -
Merrill F. West High School
Tracy, CA05.2005
Skills
- Experienced
- English
- Spanish
- Problem-Solving
- Troubleshooting and repair
- Positive Attitude
- Field Repairs
- Customer Service
Certification
- A+ Certified
- Network+
Additional Information
Bilingual, Team Player, Loyal, Resilient, Fast Learner, Mechanically Incline, Responsible, Reliable, Driven by success
Timeline
Field Service Technician
Power Business Technology
04.2019 - Current
Field Service Supervisor
Zoom Imaging Solutions
05.2017 - 04.2019
Field Service Technician
Zoom Imaging Solutions
12.2013 - 05.2017
Field Service Technician
SHARP BUSINESS SYSTEMS
10.2007 - 12.2013
Associate in Electronics - Computer Electronics
ITT Technical Institute-Lathrop
High School Diploma -
Merrill F. West High School