Armando Macedo
Downey,CA
Summary
Proven Windows Systems Administrator with a track record of enhancing system stability and end-user satisfaction at Raytheon, backed by a TS clearance and CompTIA Sec+ certification. Expert in Active Directory Management and delivering exceptional technical support. Achieved significant improvements in network performance and security through meticulous patch management and system audits. Skilled in collaborating with teams to implement IT infrastructure projects, showcasing leadership and problem-solving abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Windows Systems Administrator
Raytheon
09.2021 - Current
- Conducting comprehensive system audits on a regular basis to ensure security and compliance.
- Managing the development of system protocols to ensure the delivery of complete and persistent data sets.
- Overseeing the implementation and application of SaaS tools across the entire company system.
- Assisting in maintaining compliance with industry regulations through audits of Windows systems for security vulnerabilities or breaches.
- Providing exceptional end-user support, diagnosing issues, and implementing effective solutions promptly.
- Collaborating with cross-functional teams to develop and implement IT infrastructure projects, improving network performance.
- Deploying and supporting Windows 10 workstations to enhance end-user satisfaction, focusing on user experience and productivity.
- Administering quality customer service to in-house staff, resolving concerns and ensuring operational continuity.
- Increasing overall system stability through meticulous patch management and performance tuning.
- Attending meetings to deliver detailed status reports to key stakeholders, ensuring transparency and alignment.
- Installing and configuring network printers and peripheral devices to support operational needs.
- Implementing, developing, and testing installations and updates of file servers, print servers, and application servers to support organizational growth and efficiency.
Education
Bachelor of Science - Computer Science
National University
La Jolla, CA2026
Skills
- Active Directory Management
- Network Troubleshooting
- Remote Desktop Services
- Windows Server Administration
- PowerShell Scripting
- Security Patch Management
- System Center Configuration Manager
- Print Server Management
- Software Installation
- System Upgrades
- Technical Support
- Patch management
- Data Security
Certification
- CompTIA Sec + May 2022
- Windows Server 2022 OS - June 2024
Timeline
Windows Systems Administrator
Raytheon
09.2021 - Current
Bachelor of Science - Computer Science
National University