Armando Olallo.
Memphis,TN
Summary
Successful in planning and conducting diverse workplace studies. Address problems and enhance operations with well-planned, data-driven approaches. Excellent analytical, project management, and problem-solving abilities. Willing to take on any task to support the team and help the business succeed. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help the team succeed.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Manager
Service Master Cleaning
11.2016 - 12.2018
- Oversaw all aspects of daily operations, including staff management, customer service, and financial performance.
- Lead a team of XX employees, providing guidance, training, and support to ensure high levels of productivity and performance.
- Resolved customer complaints promptly and effectively to maintain high levels of customer satisfaction.
Maintenance Technician
Walmart
01.2019 - 06.2022
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Responded promptly to emergency repair requests to minimize production disruptions.
- Performed routine maintenance tasks, including inspecting equipment ,troubleshooting issues, and repairing or replacing faulty components.
- Operated varied hand and power tools to complete repairs.
Automotive Window Tinter
SKA Window Tint
08.2022 - Current
- Prepping windows and applying window film
- Documented, researched, and resolved customer service issues
- Improved fit of glass pieces by removing dirt, foreign matter, and loose glass
- Take apart door panels and switches.
Commercial Specialist
Auto Plus Auto Parts
08.2019 - 09.2023
- Managed effective implementation, monitoring personnel, and reviewing progress
- Recommended implementation strategies for new systems, procedures, and organizational changes
- Delivered fast and friendly service to handle questions and service complaints
- Maintained long-term revenue streams with careful management of client relationships, generating repeat business and consistent referrals
- Achieved targets by marketing vehicles via diverse strategies, including cold-calling customers and posting on social media.
Commercial Specialist
Autozone Auto Parts
09.2018 - 04.2023
- Consistently exceeded monthly sales targets by XX% through effective prospecting, negotiation, and closing techniques.
- Planned and executed strategies to increase business and drive profit growth
- Delivered fast and friendly service to handle questions and service complaints
- Helped office personnel with errands, paperwork, and data entry.
- Scheduled automotive deliveries with vendors and customers.
- Utilized CRM Software to track leads, manage customer interactions, and streamline the sales process.
Commercial Manager
Advanced Auto Parts
05.2023 - 07.2024
- Planned, coordinated, and implemented commercial sales functions and processes.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built relationships with customers and community to establish long-term business growth.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
Commercial Specialist
Union Auto Parts
07.2024 - Current
- Greeted customers upon arrival to build positive relationships and discuss vehicles
- Strategized alternative procedures based on collected data
- Performed manual labor tasks to detailed instructions from supervisors
- Delivered fast and friendly service to handle questions and service complaints
- Analyzed customer needs to make suitable product recommendations and demonstrations.
Education
High School Diploma -
Excel Center
Memphis, TNHVAC Installation And Repair
TCAT MEMPHIS
Memphis, TN06.2025
Skills
- Relationship building
- Problem solving
- Time management
- Multitasking
- Critical thinking
- Bilingual
Certification
- EPA 608
- Electrician License
Languages
English
Spanish
Timeline
Commercial Specialist
Union Auto Parts
07.2024 - Current
Commercial Manager
Advanced Auto Parts
05.2023 - 07.2024
Automotive Window Tinter
SKA Window Tint
08.2022 - Current
Commercial Specialist
Auto Plus Auto Parts
08.2019 - 09.2023
Maintenance Technician
Walmart
01.2019 - 06.2022
Commercial Specialist
Autozone Auto Parts
09.2018 - 04.2023
General Manager
Service Master Cleaning
11.2016 - 12.2018
High School Diploma -
Excel Center
HVAC Installation And Repair
TCAT MEMPHIS
- EPA 608
- Electrician License
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