Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Armando Orozco

Summary

Motivated with engaging personality and flexible approach. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

9
9
years of professional experience

Work History

Server/Dishwasher

Cafe 50's
06.2020
  • PM shift server consisted of taking orders, making milk shakes of over 40 flavors and also did necessary side work such as rolling utensils, stocking up on condiments, stocking up on cups, etc.

Cashier/Clerk

15th St Liquor
12.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases and locate items.

Busser/Dishwasher/server

San Francisco Saloon
03.2019 - Current
  • Performed many duties such as food prep for chefs, washed dirty/used plates, forks, spoons, etc.
  • Cleaned tables, washed and swept floors, setting tables and serving food.

Barback/Busser/Server

Mr. Furleys Bar
02.2023 - 10.2023
  • Greeted customers and provided friendly, knowledgeable service.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Assisted in setting up and breaking down bar area for special events.
  • Replaced empty kegs and soda syrups.
  • Restocked ice, condiments, and snacks.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Delivered food to customers at bar and tables.
  • Assisted with bussing tables and cleaning up spills.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.

Dietary Aide

City View Villa
03.2015 - 02.2016
  • Prepped specific meals for hospice residents
  • Served all residents for breakfast and lunch
  • Restocked on drinks and dishware
  • Cleaned tables, swept and mopped floors and also washed dishes using an industrial dishwasher.

Education

High School Diploma -

East Los Angeles College
Monterey Park, CA
07.2013

High School Diploma -

Bell High School
Bell, CA
05.2012

Skills

  • Team Player
  • Bilingual, English and Spanish
  • Diligent performer under pressure
  • Great Customer Service
  • Time Management Skills
  • Great Communication Skills
  • Supply Restocking
  • Guest Engagement
  • Daily Specials Memorization
  • Cash Handling
  • Service Prioritization
  • Sales Techniques

Languages

English (Primary Language)
Spanish (Secondary Language)

Timeline

Barback/Busser/Server

Mr. Furleys Bar
02.2023 - 10.2023

Cashier/Clerk

15th St Liquor
12.2022 - Current

Server/Dishwasher

Cafe 50's
06.2020

Busser/Dishwasher/server

San Francisco Saloon
03.2019 - Current

Dietary Aide

City View Villa
03.2015 - 02.2016

High School Diploma -

East Los Angeles College

High School Diploma -

Bell High School

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Armando Orozco