Summary
Overview
Work History
Education
Skills
Timeline
Generic

Armando Peralta

Summary

Dedicated Student/Worker with over 5 years of experience in law enforcement studies and general work. Skilled in conducting complex investigations, analyzing patterns and complex algorithms, and collaborating with various agencies to ensure productivity in different work departments over the years. Proficient in analysis techniques, risk assessment, and crisis management. Adept at building strong relationships with diverse communities to gather critical information. Committed to upholding the highest standards of integrity, professionalism, and ethical conduct in all operations.

Overview

5
5
years of professional experience

Work History

Customer Care Agent

Hallmark Aviation
08.2023 - Current

Provide passengers with boarding passes to enter the departure gates

Secure passenger security by providing document verification to enter the TSA line

Assist passengers embarking and disembarking onto aircraft

Collaborating with other agents' new ideas with different ways on how to provide exceptional service 

Communicate with diverse Virgin Atlantic Airside Staff, build rapport and long-term relationships, and achieve a healthy Virgin Atlantic and Hallmark Aviation clientele relationship

Country Club Associate

Strathmore Vanderbilt Country Club
06.2022 - 08.2024

Entertained guests with recreational equipment and activities

Assisted in the restaurant and bar facilities with runner service, bartending services, etc

Sanitized all facility areas to ensure a clean area

Amazon Seasonal Shopper

Amazon
08.2019 - 06.2022

Maintained a quick and efficient work system to get customers their items in an orderly fashion

Created a listing system for all items to be found quickly

Assisted instore customers with directions on finding items as well as instore locations for information

Education

Bachelors Degree of Science - Criminal Justice Management

John Jay College of Criminal Justice
New York, New York
06-2023

Skills

  • Team oriented
  • Communication
  • Adaptability
  • Accountability
  • Trustworthiness
  • Problem-Solving
  • Decision-Making
  • Multi-Tasking

Timeline

Customer Care Agent

Hallmark Aviation
08.2023 - Current

Country Club Associate

Strathmore Vanderbilt Country Club
06.2022 - 08.2024

Amazon Seasonal Shopper

Amazon
08.2019 - 06.2022

Bachelors Degree of Science - Criminal Justice Management

John Jay College of Criminal Justice
Armando Peralta