Armando Reta
Kyle,TX
Summary
Driven professional with proven expertise in customer engagement and upselling strategies. Excelled in fostering team collaboration and enhancing customer service experiences, significantly contributing to promotional successes and sales goals. Demonstrates exceptional problem-solving abilities and a commitment to maintaining professional appearance and demeanor.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Fabletics
08.2022 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Welcome Center Staff Member
Ymca Of Austin
03.2021 - 07.2022
- Increased center efficiency through effective communication with team members and management.
- Supported event coordination efforts, helping to execute successful community events and programs.
- Contributed to the development of new promotional materials, resulting in increased awareness of center services.
- Maintained a clean and welcoming environment, ensuring positive first impressions for visitors.
- Assisted in training new employees on welcome center procedures, contributing to a seamless integration process for new team members.
Education
The University of Texas At San Antonio
San Antonio, TXSkills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Time Management
- Customer Engagement
- Product Knowledge
- Professional Appearance
Timeline
Retail Sales Associate
Fabletics
08.2022 - Current
Welcome Center Staff Member
Ymca Of Austin
03.2021 - 07.2022
The University of Texas At San Antonio
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