Armando Sarmiento
Weston,FL
Summary
With over 25 years of experience in technical and commercial roles, highly skilled Mechanical Engineer excelling in building strong partnerships, retaining key accounts, and enhancing profit channels. Demonstrated leadership abilities include proficiency in growing professional networks, influencing decision-makers, and devising successful strategies. Takes a collaborative and strategic approach as an effective team leader, leveraging robust background in customer relationship management to drive results.
Overview
15
15
years of professional experience
Work History
KEY ACCOUNT MANAGER
VOLVO TRUCK Corp.
2015.01 - 2016.12
- Established and cultivated solid client relationships to propel organizational progress.
- Enhanced client relationships by maintaining regular communication and implementing effective problem-solving strategies.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Delivered exceptional customer service by resolving client concerns quickly and efficiently.
SALES MANAGER
VOLVO TRUCK Corp.
2010.01 - 2014.12
- Create a sales process that is focus on added value and long term profitability for truck customer, developing a different sales approach
- Sales Team Management focus on individual and group objective and skills
- Strong stock and cash flow management to meet Volvo Truck Corp
- Standards
- Permanent focus on customer satisfaction creating a long term relationship
- Achieve the highest market share level along with sustainable profitability increase.
PRODUCT MANAGER
VOLVO TRUCK Corp.
2007.06 - 2009.12
- Achieved top leadership position in market segmentation for Volvo Truck Long Haul product.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Established Volvo as a premier brand in Transport Solutions, enhancing customer investment.
SALES REPRESENTATIVE
VOLVO TRUCK Corp.
2004.06 - 2007.05
- Developed sales strategy for new Volvo product (VM) in market segmentation
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
MAINTENANCE MANAGER
CARGO PACIFICO Corp.
2001.12 - 2003.12
- Supervise maintenance process for a 100+ units truck fleet
- Supervised employee performance, preventive maintenance, and safety.
- Design and develop new maintenance facility to meet operational requirement
- Optimized spare parts inventory management by identifying critical items and setting appropriate stock levels based on usage patterns.
- Standardize maintenance process to minimize cost as well as avoid downtime.
- Lead and encourage maintenance team to achieve company goals
- Responsible for improve operational availability while keeping maintenance cost on the budget
- Guide in new truck buying decisions based on better operational cost.
Education
Business Administration -
UNIVERSIDAD DE SANTIAGO DE CHILE
01.2010
Bachelor's Degree, Mechanical Engineering -
UNIVERSIDAD CENTRAL “MARTA ABREU” DE LAS VILLAS, CUBA
01.1998
High School, General Studies, Electronic Technician -
INSTITUTO PREUNIVERSITARIO VOCACIONAL DE CIENCIAS EXACTAS, CUBA
01.1993
Skills
- Client Relationship Building
- Business Development
- Key Account Management
- Data-driven decision-making
- Relationship selling
- Cross-Functional Collaboration
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
KEY ACCOUNT MANAGER
VOLVO TRUCK Corp.
2015.01 - 2016.12
SALES MANAGER
VOLVO TRUCK Corp.
2010.01 - 2014.12
PRODUCT MANAGER
VOLVO TRUCK Corp.
2007.06 - 2009.12
SALES REPRESENTATIVE
VOLVO TRUCK Corp.
2004.06 - 2007.05
MAINTENANCE MANAGER
CARGO PACIFICO Corp.
2001.12 - 2003.12
Business Administration -
UNIVERSIDAD DE SANTIAGO DE CHILE
Bachelor's Degree, Mechanical Engineering -
UNIVERSIDAD CENTRAL “MARTA ABREU” DE LAS VILLAS, CUBA
High School, General Studies, Electronic Technician -
INSTITUTO PREUNIVERSITARIO VOCACIONAL DE CIENCIAS EXACTAS, CUBA
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