Armando Tandy
Westfield,IN
Summary
To become employed with a corporation committed to customer service in Healthcare.
Overview
14
14
years of professional experience
Work History
Bilingual Assistant
Indianapolis Public Schools
11.2019 - Current
- Provide instruction and assistance in any and all subject areas in which the student is encountering problems
- Serve as a link between the school and family
- Serve as an interpreter at any school function or session that requires this service
- Translate any materials that need to be in the student's home language
- Work towards building a positive self-image in bilingual students
- Help students view their culture and themselves with pride
- Encourage the classroom teacher to be aware of and sensitive to cultural differences of students.
Sterile Processing Tech — IU Health
05.2011 - 11.2019
- Preparation and distribution of surgical supplies, instrumentation and equipment
- In addition to surgical instrumentation, responsible for the OB, ER, & Med Surg Unit instrumentation
- The incumbent is responsible for monthly maintenance of surgical equipment
- Ensures the efficacy of the sterilization process by using biological and chemical indicators in accordance with guidelines
- Checking documentation, storage and delivery of all sterilized items
- Assist the Operating Room Services staff in the preparation and distribution of instrumentation, supplies and utensils for surgical procedures.
Patient
IU Health
07.2010 - 05.2011
- Complete registration and pre-registration functions for the patient/patient representative in a culturally diverse population
- Exists to facilitate referrals and admissions/transfer of patients, ensuring that admissions/transfers meet severity of illness/intensity of service and are assigned and approved the appropriate status
- Obtains specific information to generate accurate financial and demographic record for patients to ensure maximum reimbursement
- Information collected will be used to complete insurance notification, verification and certification
- Provides excellent customer service from point of entry to destination in a timely, accurate, courteous and professional manner.
Patient Access Specialist
Eskenazi Health
- The Patient Access Services Specialist is dedicated to providing best first impressions for our patients, customers and physicians
- The Patient Access Services Specialist is responsible for the registration, referral coordination, and scheduling of visits for the department
- This position manages complex appointment scheduling linking clinical visits, consults and ancillary services
- Additionally, this position ensures that patients have all the necessary information regarding their coverage and benefits related to their visit, informs patients of their financial obligations, and directs uninsured/underinsured patients to financial counselors
- The Patient Access Services Specialist duties also include communications with multiple departments.
Education
Patient Access Specialist Certification Bridging The Gap (Medical Interpreter Certification) -
01.1998
Diploma -
01.1993
Bachelor’s Degree - Arts, Mexican Laws
Universidad Autonoma de Guerrero
Skills
- Skills & Abilities
- Proficient in
- Microsoft Office
- Committed to customer service satisfaction
- Self-motivated and able to motivate others
- Strong organizational skills and communication skills
- Facility to adapt quickly to complete all work schedules, projects
- Service calls in assigned areas
Languages
Timeline
Bilingual Assistant
Indianapolis Public Schools
11.2019 - Current
Sterile Processing Tech — IU Health
05.2011 - 11.2019
Patient
IU Health
07.2010 - 05.2011
Patient Access Specialist
Eskenazi Health
Patient Access Specialist Certification Bridging The Gap (Medical Interpreter Certification) -
Diploma -
Bachelor’s Degree - Arts, Mexican Laws
Universidad Autonoma de Guerrero