Armando Vega
Pacoima,CA
Summary
Consolidated Supervisor with experience delivering superior level of member service. Experience in the front end, food court, deli, and night merch. Well-organized and proactive supervisor with good communication skills, and always prepared for any challenge.
Overview
21
21
years of professional experience
Work History
Night Merch Supervisor
Costco
Pacoima, California
10.2024 - Current
- Oversee the night merchandise operations. In charge of assigning assignments to employees. Responsible for running breaks and lunches. In charge of employee performance reviews, counseling, and safety training.
- Monitored employee productivity to provide constructive feedback and coaching.
- Ensure compliance with mandatory items, hot buys, and current focuses.
Front End Supervisor
Costco
Pacoima, CA
03.2019 - 09.2024
- Responsible for writing and issuing employee performance reviews, counseling notices, and P-logs.
- Provided training, coaching, and assistance for employees
- In charge of register maintenance to ensure adequate function of scanners, printers, RF scanners, pin pads, SCO stations, etc.
- Performs monthly pin pad inventory to comply with company policies and guidelines.
- Constantly responds to manager calls and takes a partner when needed.
- When assigned, effective board runner to ensure all aspects of the business are up to standards.
Cashier
Costco
Pacoima, CA
02.2018 - 02.2019
- Greeted members and answered any questions they had about Costco products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Involved with current benchmarks and focuses (e.g., refer a friend, upgrades, Costco Citi Apps, Childrens Miracle Network, etc.)
Front End Supervisor
Costco
Pacoima, CA
01.2017 - 01.2018
- Trained new employees in member service expectations and Costco policies.
- Resolved member complaints in a professional manner.
- Performed daily refund audits to verify accuracy by refund cashiers.
- Provided excellent member service by satisfying member needs and requests.
- Trained, managed and motivated employees to promote the Costco way.
Food Service Assistant
Costco
Pacoima, CA
07.2012 - 07.2016
- Back up shopper responsible for shopping supplies for the day.
- In charge of assembling ice cream and mocha/ smoothie machines.
- Prepared food court items such as pizzas, salads, chicken bakes, etc
- Operated cash register to process cash, check and credit card transactions.
- Conducted oven maintanance once a month
- Filled in as a the one in charge when designated sups or manager were not present.
Service Deli Assistant
Costco
Los Feliz/ Pacoima, CA
06.2008 - 06.2012
- Maintained cleanliness of the service deli area including countertops, shelves, display cases and equipment.
- Replenished merchandise in display cases as needed.
- Followed food safety procedures when handling, storing and preparing food items.
- Performed opening and closing duties such as restocking supplies, cleaning work areas and checking expiration dates on products.
- Rotated stock according to first-in-first-out guidelines for freshness purposes.
- Adhered to company policies and procedures regarding safety, sanitation and security measures.
- Prepared and labeled deli food items, including rotisserie chickens
Truck Unload/Stocker
Target
Van Nuys, CA
11.2003 - 07.2007
- Unloaded freight from trucks by hand and with the use of a forklift or pallet jack.
- Organized stock in warehouse shelves to ensure efficient product location.
- Demonstrated knowledge of store products and services.
- Stocked shelves with merchandise according to company standards.
Education
High School Diploma -
Van Nuys Senior High School
Van Nuys, CA06.2003
Skills
- Time Management to meet deadlines
- Thick Skin in hectic situations
- Fluent in English and Spanish
- Team Supervision
- Opening and Closing Procedures
- Training and Coaching
- Great Member Service
- Leads by example
Timeline
Night Merch Supervisor
Costco
10.2024 - Current
Front End Supervisor
Costco
03.2019 - 09.2024
Cashier
Costco
02.2018 - 02.2019
Front End Supervisor
Costco
01.2017 - 01.2018
Food Service Assistant
Costco
07.2012 - 07.2016
Service Deli Assistant
Costco
06.2008 - 06.2012
Truck Unload/Stocker
Target
11.2003 - 07.2007
High School Diploma -
Van Nuys Senior High School