Armando Villalpando
Los Angeles ,CA
Summary
Highly experienced in safety and security roles. Skilled in surveillance systems. Consistent dedication to improving organizational security standards. Great customer service skills. Extensive management and leadership skills.
Overview
22
22
years of professional experience
Work History
Safety and Security Officer
Marriott Hotel
Marina Del Rey, CA
01.2023 - Current
- In charge of safety of the hotel and guest
- Patrol on the premises of the entire hotel
- Assist guest with lost and found packages
- Monitor CC TV footage and surveillance
- Process incident reports when necessary for guest and employees
Hospital Security
Allied Universal Security Services
Culver City , CA
07.2022 - 01.2023
- Conducted rounds of hospital premises to ensure safety and security measures were being met.
- Monitored and responded promptly to the psychiatric unit and emergency room.
- Inspected entrances, exits, and other areas for potential security risks.
Security
Allied Universal Security Services
Henderson, NV
03.2022 - 07.2022
- Patrolling the Grand Canal Shops at the Venetian.
- Promoted high customer satisfaction by assisting and directing customers in the right direction of the area.
- Worked successfully with diverse group of coworkers.
Service Deli Manager
Ralphs Grocery Store
Los Angeles , CA
07.2002 - 01.2021
- Managed the daily operations of the service deli, including ordering, stocking and rotating merchandise.
- Supervised and trained deli staff on proper customer service skills, food safety regulations and product knowledge.
- Ensured compliance with all applicable health and safety regulations while maintaining a clean work environment.
- Provided exceptional customer service by promptly responding to customer inquiries or complaints in a courteous manner.
- Organized promotional events such as special tastings or sampling days which generated more interest from potential customers.
- Assisted team members during peak hours by providing additional support where needed.
Education
High School Diploma -
Dorsey High School
South Los Angeles 06-1988
Skills
- Patrol procedures
- Security Protocols
- Security operations experience
- Team direction
- Customer Service
- Inventory Management
Timeline
Safety and Security Officer
Marriott Hotel
01.2023 - Current
Hospital Security
Allied Universal Security Services
07.2022 - 01.2023
Security
Allied Universal Security Services
03.2022 - 07.2022
Service Deli Manager
Ralphs Grocery Store
07.2002 - 01.2021
High School Diploma -
Dorsey High School